Public Transport Resource Allocation and Dispatching

Start des Workflows/Prozesses.

Retrieve all vehicle entries from the Fleet Data Model where status is 'Available' and capacity meets requirements.

Retrieve all pending dispatch requests from the Service Requests Data Model.

Sum the total passenger capacity of all currently available vehicles to determine if the fleet can meet demand.

Divide the total number of passengers in pending requests by the total available fleet capacity to determine urgency.

Change the status of the selected vehicle from 'Available' to 'In Transit' or 'Assigned'.

Create a new entry in the Dispatch Log linking a specific Vehicle ID to a specific Request ID.

Create a task for the assigned driver containing the route details and pickup location.

Create a task for the Fleet Manager if the vehicle's mileage exceeds the threshold after the trip.

Send an SMS to the passenger's phone number confirming the vehicle type and estimated arrival time.

Send an email to the Operations Supervisor with a summary of all completed dispatches for the shift.

Create a new entry in the Incident Data Model if a delay or breakdown is reported during the process.

Create a performance report summarizing vehicle uptime and total trips completed during the 24-hour period.

Delete service requests from the queue that have exceeded their maximum wait time threshold.

Ende des Arbeitsablaufs/Prozesses.