Onboarding New Employee Checklist
Ensure a smooth & welcoming start for your hospitality team! Download our free Onboarding New Employee Checklist - covering everything from paperwork & training to culture integration & guest service excellence. Perfect for hotels, restaurants & resorts!
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Pre-Start Paperwork & Systems Setup
Tasks completed *before* the employee's first day to ensure a smooth and compliant arrival.
Employee ID Assigned
Start Date Confirmed
Background Check Start Date
Copy of Identification (e.g., Passport, Driver’s License)
Emergency Contact Information
I-9 Verification Method Scheduled?
Signed Offer Letter
Direct Deposit Account Information (if applicable)
First Day Welcome & Orientation
Essential activities to welcome the new employee and provide initial introductions and information.
Welcome & Introductions - Manager Welcome
Brief Overview of Company History & Mission
Department Introduction
Team Introductions - Who did they meet?
Tour Completion Date
Initial Workspace Setup - Notes
Provided Uniform
Employee Signature Acknowledging Day 1 Overview
Role-Specific Training & Procedures
Focused training on the specific duties, responsibilities, and operational procedures of the employee's role.
Review Standard Operating Procedures (SOPs) for [Specific Task/Area]
Demonstrate knowledge of point-of-sale (POS) system functionalities (select all that apply)
Practice guest interaction scenarios (role-play with trainer)
Complete assigned tasks/deliveries accurately (initial observation by trainer)
Review and understand emergency procedures (fire, medical, security)
Select appropriate uniform guidelines and expectations
Explain and practice proper handling of guest complaints/issues
Company Culture & Team Integration
Activities designed to immerse the employee in the company culture and facilitate team building.
Team Welcome Message (to be shared)
Introductions to Team Members - Confirm Completion
Discuss Company Values – Examples and Real-World Application
Scheduled Team Lunch/Social Event
Shadowing Experience - Employee Feedback
Discuss Employee Expectations & Feedback
Number of casual conversations held with team members (to build rapport)
Ongoing Support & Performance Check-ins
Scheduled touchpoints and resources to ensure ongoing support and monitor progress.
Schedule 30-Day Check-in Meeting
Schedule 90-Day Performance Review
Notes from 30-Day Check-in (Manager)
Notes from 30-Day Check-in (Employee)
Action Items from 30-Day Check-in (follow-up required)
Notes from 90-Day Performance Review (Manager)
Notes from 90-Day Performance Review (Employee)
Performance Review Score (if applicable)
Overall Performance Impression (Manager)
Compliance & Legal Requirements
Verification and documentation of all necessary legal and compliance requirements.
I-9 Verification Expiration Date
E-Verify Completion Date (If Applicable)
State Wage & Hour Law Acknowledgement
Proof of Eligibility to Work (e.g., Passport, Green Card)
Confidentiality Agreement Signed?
Summary of Key Compliance Policies Reviewed (e.g., Harassment Prevention, Data Security)
Harassment Prevention Training Completion Date
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