Onboarding New Employee Checklist

Ensure a smooth & welcoming start for your hospitality team! Download our free Onboarding New Employee Checklist - covering everything from paperwork & training to culture integration & guest service excellence. Perfect for hotels, restaurants & resorts!

This Template was installed 3 times.

Pre-Start Paperwork & Systems Setup

1 of 6

Tasks completed *before* the employee's first day to ensure a smooth and compliant arrival.

Employee ID Assigned

Start Date Confirmed

Background Check Start Date

Copy of Identification (e.g., Passport, Driver’s License)

Emergency Contact Information

I-9 Verification Method Scheduled?

Signed Offer Letter

Direct Deposit Account Information (if applicable)

First Day Welcome & Orientation

2 of 6

Essential activities to welcome the new employee and provide initial introductions and information.

Welcome & Introductions - Manager Welcome

Brief Overview of Company History & Mission

Department Introduction

Team Introductions - Who did they meet?

Tour Completion Date

Initial Workspace Setup - Notes

Provided Uniform

Employee Signature Acknowledging Day 1 Overview

Role-Specific Training & Procedures

3 of 6

Focused training on the specific duties, responsibilities, and operational procedures of the employee's role.

Review Standard Operating Procedures (SOPs) for [Specific Task/Area]

Demonstrate knowledge of point-of-sale (POS) system functionalities (select all that apply)

Practice guest interaction scenarios (role-play with trainer)

Complete assigned tasks/deliveries accurately (initial observation by trainer)

Review and understand emergency procedures (fire, medical, security)

Select appropriate uniform guidelines and expectations

Explain and practice proper handling of guest complaints/issues

Company Culture & Team Integration

4 of 6

Activities designed to immerse the employee in the company culture and facilitate team building.

Team Welcome Message (to be shared)

Introductions to Team Members - Confirm Completion

Discuss Company Values – Examples and Real-World Application

Scheduled Team Lunch/Social Event

Shadowing Experience - Employee Feedback

Discuss Employee Expectations & Feedback

Number of casual conversations held with team members (to build rapport)

Ongoing Support & Performance Check-ins

5 of 6

Scheduled touchpoints and resources to ensure ongoing support and monitor progress.

Schedule 30-Day Check-in Meeting

Schedule 90-Day Performance Review

Notes from 30-Day Check-in (Manager)

Notes from 30-Day Check-in (Employee)

Action Items from 30-Day Check-in (follow-up required)

Notes from 90-Day Performance Review (Manager)

Notes from 90-Day Performance Review (Employee)

Performance Review Score (if applicable)

Overall Performance Impression (Manager)

Compliance & Legal Requirements

6 of 6

Verification and documentation of all necessary legal and compliance requirements.

I-9 Verification Expiration Date

E-Verify Completion Date (If Applicable)

State Wage & Hour Law Acknowledgement

Proof of Eligibility to Work (e.g., Passport, Green Card)

Confidentiality Agreement Signed?

Summary of Key Compliance Policies Reviewed (e.g., Harassment Prevention, Data Security)

Harassment Prevention Training Completion Date

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