Automotive Repair Order Management

Inicio del flujo de trabajo/proceso.

Initialize a new Repair Order entry in the Data Model with customer and vehicle details.

Retrieve previous repair entries from the Data Model linked to the specific VIN or License Plate.

Create a task for the Service Manager to assign a specific mechanic to the Repair Order.

Create new entries in the Parts Data Model linked to the active Repair Order.

Retrieve current stock levels from the Parts Data Model to verify availability.

Sum the unit price and quantity of all parts entries linked to the Repair Order.

Create a task for the Technician to complete the multi-point inspection checklist.

Update the Repair Order entry with the actual hours worked by the technician.

Multiply the updated labor hours by the predefined hourly shop rate.

Add Total Parts Cost + Total Labor Cost + Tax to determine the final amount due.

Aggregate all line item entries (parts and labor) to provide a summary total for the invoice.

Create a task for the Service Advisor to review the final costs before notifying the customer.

Send an automated email to the customer's email address containing the calculated repair estimate.

Send an SMS to the customer's phone number stating that their vehicle is ready for pickup.

Update the Repair Order entry status to 'Closed' once payment is confirmed.

Create a final Invoice entry in the Billing Data Model linked to the closed Repair Order.

Generate a daily summary report showing all closed Repair Orders and total revenue earned.

Delete a part entry from the Repair Order if it was added by mistake during the inspection phase.

Fin del flujo de trabajo/proceso.