Sublet Repair and Outsourced Service Management

Début du flux de travail/processus.

Fetch the specific repair request entry to identify the property and issue details.

Retrieve information regarding available external service providers (plumbers, electricians, etc.).

Generate a new work order entry in the Service Management data model linked to the repair request.

Create a task for the assigned outsourced service provider to visit the site and assess the damage.

Update the status of the original repair request to 'Under Assessment' once the vendor is assigned.

Create a data entry for the price quote provided by the outsourced service provider.

Calculate the sum of parts and labor costs provided in the quote entry.

Update the Work Order entry with the finalized quote amount for management review.

Create a task for the Property Manager to approve or reject the service quote.

Send an email to the tenant notifying them of the date and time the outsourced service will arrive.

Update the Work Order status once the vendor confirms they have started the repair.

Create a task for the internal facility team to verify the quality of the outsourced work.

Update the initial repair request entry to 'Completed' once the inspection is passed.

Aggregate all completed Work Order entries to calculate the total monthly expenditure on outsourced services.

Generate a report summarizing the completion time and cost accuracy of the service provider.

Send an SMS to the vendor contact when the technician is approaching the property.

Fin du flux de travail/processus.