Hotel Front Desk Opening Checklist
Start your day right! Ensure a seamless guest experience with our Hotel Front Desk Opening Checklist. This comprehensive template covers everything from cash drawer reconciliation to system checks, guaranteeing your front desk is perfectly prepared for a busy day. Download now & streamline your morning routine!
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Security & Access
Ensuring the front desk area is secure before guest arrival.
Alarm System Status Code
Exterior Door Locks Checked?
Emergency Exit Routes Clear?
Last Security Patrol Log Review Date
Time of Last Security System Check
Surveillance Cameras Operational?
Equipment & Technology
Verifying operational readiness of all systems and devices.
Computer Power Status
Telephone System Status
Printer Ink Level (Estimate)
POS System Status
Last System Software Update
Network Connectivity
Cash Handling & Banking
Preparing for financial transactions and ensuring accuracy.
Starting Cash Drawer Amount
Starting Coin Amount
Starting Bill Amount (1s)
Starting Bill Amount (5s)
Starting Bill Amount (10s)
Starting Bill Amount (20s)
Starting Bill Amount (50s)
Starting Bill Amount (100s)
Safe Access Granted (Yes/No)
Guest Information & Reservations
Reviewing scheduled arrivals and updating necessary information.
Review Today's Arrivals
Check for Special Requests (e.g., early check-in, cribs)
Confirm Number of Expected Arrivals
Check for Group Bookings
Verify VIP Arrivals
Notes on Guest Profiles (e.g. allergies, preferences)
Station Supplies & Appearance
Ensuring a clean, organized, and well-stocked front desk.
Pens - Quantity
Guest Comment Cards - Quantity
Key Cards - Quantity (Backup)
Stationary Organizer Cleanliness
Desk Surface Cleanliness
Supplies Needed (Check all that apply)
Notes on Appearance or Supplies
Communication & Emergency Preparedness
Confirming communication channels and verifying emergency protocols.
Verify Phone System Operation
Check PA System Functionality
Last Emergency Drill Date
Scheduled Emergency Broadcast Test Time
Review Emergency Contact List
Emergency Procedures Manual
Fire Alarm System Check
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