Hotel Front Desk Opening Checklist

Start your day right! Ensure a seamless guest experience with our Hotel Front Desk Opening Checklist. This comprehensive template covers everything from cash drawer reconciliation to system checks, guaranteeing your front desk is perfectly prepared for a busy day. Download now & streamline your morning routine!

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Security & Access

1 of 6

Ensuring the front desk area is secure before guest arrival.

Alarm System Status Code

Exterior Door Locks Checked?

Emergency Exit Routes Clear?

Last Security Patrol Log Review Date

Time of Last Security System Check

Surveillance Cameras Operational?

Equipment & Technology

2 of 6

Verifying operational readiness of all systems and devices.

Computer Power Status

Telephone System Status

Printer Ink Level (Estimate)

POS System Status

Last System Software Update

Network Connectivity

Cash Handling & Banking

3 of 6

Preparing for financial transactions and ensuring accuracy.

Starting Cash Drawer Amount

Starting Coin Amount

Starting Bill Amount (1s)

Starting Bill Amount (5s)

Starting Bill Amount (10s)

Starting Bill Amount (20s)

Starting Bill Amount (50s)

Starting Bill Amount (100s)

Safe Access Granted (Yes/No)

Guest Information & Reservations

4 of 6

Reviewing scheduled arrivals and updating necessary information.

Review Today's Arrivals

Check for Special Requests (e.g., early check-in, cribs)

Confirm Number of Expected Arrivals

Check for Group Bookings

Verify VIP Arrivals

Notes on Guest Profiles (e.g. allergies, preferences)

Station Supplies & Appearance

5 of 6

Ensuring a clean, organized, and well-stocked front desk.

Pens - Quantity

Guest Comment Cards - Quantity

Key Cards - Quantity (Backup)

Stationary Organizer Cleanliness

Desk Surface Cleanliness

Supplies Needed (Check all that apply)

Notes on Appearance or Supplies

Communication & Emergency Preparedness

6 of 6

Confirming communication channels and verifying emergency protocols.

Verify Phone System Operation

Check PA System Functionality

Last Emergency Drill Date

Scheduled Emergency Broadcast Test Time

Review Emergency Contact List

Emergency Procedures Manual

Fire Alarm System Check

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