Automotive Workshop Scheduling Process

Rozpoczęcie przepływu pracy/procesu.

Fetch all upcoming appointments from the Appointment Data Model for the selected date.

Retrieve technician schedules and current workload from the Staff Data Model.

Sum the estimated repair durations of all scheduled appointments for the day to check capacity.

Calculate the projected end time by adding the estimated repair duration to the appointment start time.

Generate a new entry in the Work Order Data Model linked to the specific vehicle and customer.

Create a task for the assigned mechanic to begin the diagnostic phase.

Create a task for the parts manager if specific components are identified as needed.

Update the status of the appointment entry to 'In Progress' once the vehicle arrives.

Append the new service details to the historical records in the Vehicle Data Model.

Send an automated email to the customer confirming the vehicle has been checked into the workshop.

Send an SMS to the customer when the technician marks the task as complete.

Update the Work Order entry with final labor costs and parts prices for invoicing.

Create a new entry in the Invoices Data Model based on the completed Work Order data.

Delete the appointment entry from the active schedule if the customer cancels the booking.

Generate a report summarizing completed tasks, total revenue, and technician efficiency for the day.

Koniec przepływu pracy/procesu.