Telehealth Consultation and Virtual Care Process

Inicio del flujo de trabajo/proceso.

Create a new data entry in the 'Consultation' data model to initiate the session record.

Update the existing consultation entry with newly recorded vitals (heart rate, blood pressure, etc.) provided by the patient.

Fetch existing medical history and allergy data from the 'Patient Profile' data model for the clinician to review.

Create a task for the patient/caregiver to complete a digital health questionnaire before the call begins.

Create a task for the Clinician to review the patient's submitted questionnaire and medical history.

Execute formula (weight / (height * height)) to calculate Body Mass Index from entered vitals.

Send an automated email to the patient with the video call link and instructions 15 minutes before the scheduled time.

Send an SMS alert to the patient when the clinician has entered the virtual waiting room.

Create a new entry in the 'Prescriptions' data model linked to the current consultation.

Aggregate all line items (consultation fee + pharmacy fees + service fees) from the 'Billing' data model to determine total amount due.

Create a task for the Nursing Staff to schedule a follow-up check-in call in 7 days.

Create a finalized PDF report summarizing the consultation, findings, and prescribed actions for the patient's records.

Send an email containing the consultation summary and digital prescription to the patient's registered email address.

Update the status of the consultation entry to 'Closed' to prevent further edits.

Fin del flujo de trabajo/proceso.