Telehealth Consultation and Virtual Care Process
Streamline patient engagement and clinical efficiency with our comprehensive Telehealth Consultation and Virtual Care Process. Learn how to optimize remote patient monitoring, secure video encounters, and digital triage workflows to deliver seamless, high-quality care from anywhere. Perfect for healthcare providers looking to scale virtual medicine and enhance the remote patient experience.
Start
Start of the Workflow/Process.
1. Initialize Patient Consultation Entry
Create a new data entry in the 'Consultation' data model to initiate the session record.
2. Update Patient Vitals
Update the existing consultation entry with newly recorded vitals (heart rate, blood pressure, etc.) provided by the patient.
3. Retrieve Patient Medical History
Fetch existing medical history and allergy data from the 'Patient Profile' data model for the clinician to review.
4. Assign Pre-Consultation Assessment
Create a task for the patient/caregiver to complete a digital health questionnaire before the call begins.
5. Clinical Review Task
Create a task for the Clinician to review the patient's submitted questionnaire and medical history.
6. Calculate BMI
Execute formula (weight / (height * height)) to calculate Body Mass Index from entered vitals.
7. Send Appointment Reminder
Send an automated email to the patient with the video call link and instructions 15 minutes before the scheduled time.
8. Notify Patient of Doctor Arrival
Send an SMS alert to the patient when the clinician has entered the virtual waiting room.
9. Generate Digital Prescription
Create a new entry in the 'Prescriptions' data model linked to the current consultation.
10. Calculate Total Consultation Cost
Aggregate all line items (consultation fee + pharmacy fees + service fees) from the 'Billing' data model to determine total amount due.
11. Post-Consultation Follow-up Task
Create a task for the Nursing Staff to schedule a follow-up check-in call in 7 days.
12. Generate Clinical Summary Report
Create a finalized PDF report summarizing the consultation, findings, and prescribed actions for the patient's records.
13. Send Summary and Prescription to Patient
Send an email containing the consultation summary and digital prescription to the patient's registered email address.
14. Update Consultation Status to 'Completed'
Update the status of the consultation entry to 'Closed' to prevent further edits.
End
End of the Workflow/Process.
Start of the Workflow/Process.
Create a new data entry in the 'Consultation' data model to initiate the session record.
Update the existing consultation entry with newly recorded vitals (heart rate, blood pressure, etc.) provided by the patient.
Fetch existing medical history and allergy data from the 'Patient Profile' data model for the clinician to review.
Create a task for the patient/caregiver to complete a digital health questionnaire before the call begins.
Create a task for the Clinician to review the patient's submitted questionnaire and medical history.
Execute formula (weight / (height * height)) to calculate Body Mass Index from entered vitals.
Send an automated email to the patient with the video call link and instructions 15 minutes before the scheduled time.
Send an SMS alert to the patient when the clinician has entered the virtual waiting room.
Create a new entry in the 'Prescriptions' data model linked to the current consultation.
Aggregate all line items (consultation fee + pharmacy fees + service fees) from the 'Billing' data model to determine total amount due.
Create a task for the Nursing Staff to schedule a follow-up check-in call in 7 days.
Create a finalized PDF report summarizing the consultation, findings, and prescribed actions for the patient's records.
Send an email containing the consultation summary and digital prescription to the patient's registered email address.
Update the status of the consultation entry to 'Closed' to prevent further edits.
End of the Workflow/Process.
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