Reactive Maintenance Management Process

Début du flux de travail/processus.

Retrieve the specific equipment or machinery details from the Assets data model using the reported ID.

Create a new entry in the Maintenance Log data model to record the initial failure report.

Create a task for the Maintenance Supervisor to review the incident and assign a technician.

Search the Inventory data model to see if required parts for the specific asset are available.

Calculate the expected downtime by adding labor time and part procurement lead time.

Create a task for the Procurement Officer if parts are identified as 'Out of Stock'.

Update the Maintenance Log entry status from 'Reported' to 'In Progress' once work begins.

Create a task for the assigned Technician to perform the physical repair work.

Create an entry in the Work History data model detailing the actions taken during the repair.

Sum the costs of all part entries and labor entries associated with this specific incident.

Create a task for the Supervisor to verify that the repair meets safety and operational standards.

Update the 'Health Score' field in the Asset data model based on the outcome of the repair.

Send an email to the Production Manager notifying them that the asset is back in service.

Create a report aggregating all completed maintenance tasks for the current month to analyze MTTR (Mean Time To Repair).

Delete temporary or draft maintenance requests that were created in error or duplicated.

Fin du flux de travail/processus.