Top 10 Mews Hospitality Alternatives for 2025

Introduction: Why Explore Alternatives to Mews?

Mews has long been a popular choice for hospitality businesses, known for its comprehensive feature set. However, the software landscape is constantly evolving. Business needs change, budgets shift, and the desire for more specialized or user-friendly solutions grows. Perhaps you're finding Mews' complexity overwhelming, its pricing structure a barrier, or its integrations lacking. Maybe you're a rapidly growing business that needs a system that can scale with you, or perhaps you're a smaller property seeking a more affordable and manageable option.

This article isn't about saying Mews is bad. It's about acknowledging that a one-size-fits-all approach rarely exists in software. We're here to explore alternatives - options that might offer a better fit for your specific needs, whether that's a focus on enhanced reporting, improved mobile accessibility, stronger integrations with your existing tools, or simply a more intuitive user interface. We'll lay out why now is a great time to re-evaluate your hospitality software and empower you with the information to make an informed decision for your business in 2025 and beyond.

Understanding Mews and Its Limitations

Mews has undeniably been a popular choice for many hospitality businesses, particularly those needing a cloud-based property management system (PMS). Its all-in-one approach, covering everything from booking engine to guest communication and payments, initially appealed to a wide range of hotels, hostels, and vacation rentals. However, as businesses grow and needs evolve, Mews' limitations often become apparent.

Common pain points we're hearing from users include:

• Cost: While offering a feature-rich platform, Mews' pricing can become prohibitive, especially for smaller properties or those with fluctuating occupancy rates. Transaction fees and add-on costs can quickly accumulate.
• Customization Constraints: While Mews offers some customization options, many businesses find them restrictive. Adapting the system to very specific workflows or integrating with unique third-party tools can be challenging and require extensive workarounds.
• Complex User Interface: The sheer number of features can overwhelm users, leading to a steeper learning curve and reduced productivity. Team members often require significant training to become proficient.
• Integration Challenges: While Mews integrates with some popular tools, others are not supported natively, forcing businesses to rely on third-party connectors or manual data entry.
• Lack of Flexibility: Some users find Mews' rigid structure limiting, particularly those with unique operational processes or businesses that cater to niche markets.

These limitations are driving many businesses to explore alternatives that offer more flexibility, affordability, and ease of use - and that's what we're going to cover in the rest of this post.

Criteria for Evaluating Hospitality Software

When choosing hospitality software, it's more than just finding a name that pops up in searches. A truly effective system will align with your specific needs and contribute to a smoother, more efficient operation. Here's what we considered when evaluating the alternatives to Mews:

• Core Functionality: Does it handle essential tasks like reservations, check-in/check-out, room management, guest communication, and payment processing?
• Integration Capabilities: Can it connect with your existing systems, such as your channel manager, PMS, accounting software, and point-of-sale (POS) systems? Seamless integration minimizes manual data entry and errors.
• User-Friendliness: A complex system will frustrate your team. Intuitive interfaces and easy-to-learn features are crucial for quick adoption and minimal training time.
• Scalability: Will the software still meet your needs as your business grows? Consider factors like user limits, transaction volume, and support for multiple properties.
• Reporting & Analytics: Robust reporting capabilities allow you to track key performance indicators (KPIs), identify trends, and make data-driven decisions.
• Mobile Accessibility: In today's world, mobile access is a must. Managers and staff need to be able to access and update information on the go.
• Pricing & Value: Evaluate the total cost of ownership, including subscription fees, implementation costs, and potential add-ons. Consider the features offered relative to the price.
• Customer Support: Reliable and responsive customer support is vital, especially during implementation and when troubleshooting issues.
• Security: Prioritize software with strong security measures to protect sensitive guest data and prevent breaches.
• Customization Options: The ability to tailor the software to your unique workflows can significantly enhance efficiency.

Top 10 Mews Alternatives for 2025

Mews has undeniably carved a significant space in the hospitality software landscape, particularly for hotels and hostels. However, its feature set and pricing might not be the ideal fit for every business. As we look ahead to 2025, several robust alternatives have emerged, offering diverse functionalities and catering to various business sizes and operational styles.

This list isn't just about finding a replacement; it's about finding a better fit. We've considered factors like ease of use, integrations, pricing transparency, customer support, and scalability. We've included options for everything from smaller boutique hotels to larger chains looking for a full-suite property management system (PMS).

Before we dive into the list, let's quickly define what we're looking for in a Mews alternative. Key features often include:

• Reservation Management: Online booking, channel management, group bookings.
• Guest Communication: Automated messaging, guest portals.
• Task Management: Housekeeping, maintenance, check-in/check-out procedures.
• Reporting & Analytics: Revenue tracking, occupancy rates, guest satisfaction.
• Point of Sale (POS) Integration: For food & beverage outlets.
• Integration Capabilities: Connecting with OTAs, payment gateways, and other essential tools.

Let's explore the contenders!

1. Cloudbeds: A Comprehensive Solution

Cloudbeds consistently ranks high among hospitality software, and for good reason. It's built for property managers who want a truly integrated system handling everything from reservations and guest communication to housekeeping and revenue management. What sets Cloudbeds apart is its focus on providing a unified platform - you're not just getting a property management system (PMS); you're also getting a channel manager, booking engine, and even a guest messaging platform, all working together.

For checklist integration, Cloudbeds offers decent flexibility. While not as natively checklist-driven as some alternatives (more on that later!), you can leverage their task management capabilities and integrations with third-party apps like ChecklistGuro (hint, hint!) to create and assign checklists for various operational processes - think pre-arrival room checks, post-departure cleaning protocols, or even onboarding new staff. Their API allows for customization, making it possible to build more tailored checklist solutions, although this requires technical expertise.

Key Strengths:

• All-in-one solution: PMS, Channel Manager, Booking Engine, Guest Messaging.
• Strong revenue management tools: Optimize pricing and maximize occupancy.
• Good reporting capabilities: Track key performance indicators.
• Scalable for various property types: Hotels, hostels, vacation rentals.

Potential Drawbacks:

• Can be pricier than some alternatives, especially for smaller properties.
• Checklist functionality not as native or robust as some competitors.
• Steeper learning curve due to the breadth of features.

2. Little Hotelier: Simplicity and Ease of Use

Little Hotelier is a popular choice for smaller, independent hotels and guesthouses, and it's easy to see why. Its strength lies in its straightforward interface and focus on core hospitality functions. You won't find a dizzying array of features, which is a benefit for businesses that want a solution that's quick to learn and implement.

Key features include channel management, online booking engine, guest communication tools (including automated emails), and reporting. The platform integrates with major OTAs like Booking.com and Expedia, making distribution a breeze. What's more, its built-in point-of-sale (POS) system offers a unified solution for managing revenue streams.

While it might lack some of the advanced features of more robust platforms, Little Hotelier excels in providing a user-friendly experience, making it ideal for businesses with limited technical expertise or those who prioritize ease of use over a vast feature set. It's a solid choice for maintaining a personalized touch while managing daily operations efficiently. Consider it if you're looking for a reliable and uncomplicated system that gets the basics done well.

3. Oracle Hospitality (OPERA): The Established Giant

Oracle Hospitality's OPERA is a powerhouse in the hospitality property management system (PMS) space. It's been a dominant player for decades and continues to serve a massive portfolio of hotels, resorts, and casinos globally. While Mews has gained significant traction, especially with its API-first approach, OPERA remains a serious contender for larger organizations.

Key Strengths (for some):

• Scale & Reliability: OPERA is designed to handle extremely large operations and has a proven track record of stability.
• Comprehensive Functionality: Offers a wide range of modules, including distribution, revenue management, point-of-sale (POS), and more. It's a full suite of tools.
• Global Reach: Supported in numerous languages and configured to meet the needs of international properties.
• Integration with Oracle Ecosystem: Seamlessly integrates with other Oracle solutions, which is a significant advantage for companies already using Oracle products.

Where it Might Not Be the Best Fit (Especially Compared to Mews):

• Cost: Implementation and ongoing maintenance can be significantly more expensive than Mews.
• Complexity: Can be complex to implement and manage, requiring specialized expertise.
• API-First Limitations (Historically): While Oracle is making progress, its API capabilities haven't traditionally been as open or developer-friendly as Mews' approach. This is changing, but it's something to consider.
• User Interface (Historically): The user interface, while improving, can feel dated compared to more modern, cloud-native systems like Mews.

Ideal For: Large hotel chains, resorts, and casinos with complex operational needs and significant budgets. Properties already invested in the Oracle ecosystem.

4. Sirvoy: Budget-Friendly and Feature-Rich

Sirvoy consistently appears on lists of best Mews alternatives, and for good reason. It strikes a fantastic balance between affordability and a robust feature set, making it particularly appealing to smaller hotels, guesthouses, and B&Bs. While it doesn't boast the same sleek, all-in-one design as Mews, it covers the essentials - and then some.

Here's what makes Sirvoy stand out:

• Channel Management: Seamlessly connect to major OTAs (Online Travel Agencies) like Booking.com, Expedia, and Airbnb, automating updates to rates and availability.
• Booking Engine: Includes a customizable booking engine you can embed on your website, giving you more control over direct bookings and reducing commission fees.
• Guest Communication: Automated email responses, reservation confirmations, and guest feedback requests save time and improve communication.
• Reporting & Analytics: Comprehensive reporting tools provide insights into occupancy rates, revenue, and guest behavior.
• Task Management: A surprisingly robust task management system allows you to assign tasks to staff, track progress, and ensure nothing falls through the cracks.

Using Checklists with Sirvoy: While Sirvoy's task management is useful, consider using ChecklistGuro to enhance your workflow. Create checklists for pre-arrival tasks (room inspections, amenity preparation), guest check-in/check-out procedures, and even housekeeping routines. Link these checklists directly to guest profiles within Sirvoy to ensure personalized service and consistent execution. The visibility and accountability ChecklistGuro provides will elevate your operational efficiency.

5. ResNexus: Ideal for Multi-Property Management

ResNexus shines when managing multiple properties - think resorts, campgrounds, vacation rentals, and activity providers. It's built from the ground up to handle the complexities of dispersed operations, offering robust features for centralizing bookings, managing inventory across locations, and standardizing guest experiences.

What sets ResNexus apart is its exceptional reporting capabilities, allowing you to consolidate data from all your properties for accurate financial analysis and strategic decision-making. The platform offers highly customizable booking engines, allowing you to tailor the booking process to each property's unique offerings. Think different room types, packages, and pricing structures all managed seamlessly.

While it might have a steeper learning curve initially compared to some simpler alternatives, the long-term benefits of centralized control and detailed reporting make ResNexus a powerful choice for businesses with several locations or a wide range of offerings. They also emphasize excellent support, which is a huge plus when dealing with a complex system. Consider this a serious contender if managing multiple properties is your primary need.

6. Stayntouch: Cloud Native and API Focused

Stayntouch is a rapidly growing cloud-based PMS that's positioned itself as a strong alternative to Mews, particularly appealing to hotels looking for a modern, API-first solution without the extensive feature set (and cost) of some of the larger players. They're known for their responsiveness and focus on independent hotels and smaller chains.

Key Strengths:

• Truly Cloud Native: Built from the ground up for the cloud, Stayntouch offers excellent accessibility and performance.
• Robust API: A strong emphasis on open APIs allows for deep integrations with other systems, providing a highly customizable experience. This is a core differentiator.
• Modern and Intuitive UI: The user interface is clean, modern, and designed for ease of use, often cited as a major advantage over legacy systems.
• Excellent Customer Support: Stayntouch has built a reputation for responsive and helpful customer support.
• Flexible Pricing: Often more competitively priced than some of the established enterprise PMS solutions.

Considerations:

• Feature Set: While comprehensive, the feature set might not be as extensive as some of the larger, more established systems like OPERA. Assess whether your specific needs are covered.
• Relatively New: Compared to industry veterans, Stayntouch is a newer company. While this indicates innovation, it also means less long-term track record in some areas.
• Integration Availability: While they focus on integrations, double-check the availability of integrations with your specific third-party tools.

Ideal For: Independent hotels, boutique hotels, and smaller hotel chains that value a modern, cloud-based PMS with strong API capabilities and a focus on ease of use. Properties wanting more control and customization through integrations.

7. RMS Cloud: Integrated System for Larger Properties

RMS Cloud positions itself as a robust, all-in-one property management system (PMS) particularly well-suited for larger hotels, resorts, and apartment hotels. Unlike some of the more specialized alternatives on this list, RMS Cloud aims to cover a wider range of hospitality needs, from front desk operations and housekeeping to point of sale (POS) integration and revenue management.

A key differentiator is its focus on providing a truly integrated platform. This means data flows seamlessly between different modules, reducing manual data entry and improving efficiency. Their system supports complex pricing structures, channel management across multiple online travel agencies (OTAs), and offers reporting tools designed for larger, data-driven organizations.

However, this breadth can also be a drawback. The implementation process for RMS Cloud tends to be more involved and potentially costly compared to simpler, more focused solutions. Training requirements for staff are also typically higher due to the complexity of the system. Furthermore, while the integration is a strength, it can feel less flexible for businesses with highly specific or unique workflows. RMS Cloud's pricing is generally higher, reflecting its feature set and target market. It's a powerful tool, but not necessarily the best fit for smaller, boutique properties.

8. Profitroom: Sales & Revenue Optimization

Profitroom positions itself as a revenue optimization system, going beyond simple PMS functionality. It's a strong contender for hotels and groups looking to proactively manage pricing, distribution, and sales. Think of it as a central hub connecting your rates across various OTAs, GDS, and your direct booking channels.

Key features include:

• Revenue Management System (RMS): Profitroom's RMS uses sophisticated algorithms to analyze market trends, competitor pricing, and demand patterns to suggest optimal room rates, maximizing revenue.
• Channel Management: Seamlessly distribute rates and availability across multiple distribution channels, avoiding overbookings and ensuring accurate pricing.
• Sales and Catering Management: Streamline your sales process for group bookings and events, tracking leads and managing contracts.
• Business Intelligence & Reporting: Gain insights into your performance with detailed reports on occupancy, revenue, and customer behavior.

Who is it for? Profitroom is best suited for larger hotels, resorts, and groups with complex pricing and distribution strategies. It's less ideal for smaller, independent properties seeking a simpler PMS solution, as the learning curve and implementation costs can be significant. While it does offer core PMS features, its strength lies in its revenue-focused capabilities, making it a specialized investment.

9. RoomRaccoon: Property Management for Independent Hosts

RoomRaccoon is gaining serious traction in the hospitality tech space, particularly for boutique hotels, guesthouses, and independent vacation rental managers. It's built specifically for those who want to move beyond basic booking systems and need a more comprehensive property management solution.

What Makes RoomRaccoon Stand Out?

• All-in-One Platform: RoomRaccoon aims to be your central hub for everything - booking management, guest communication, payments, reporting, and even housekeeping scheduling.
• Channel Management Integration: Seamlessly connects with major OTAs like Airbnb, Booking.com, Expedia, and more, automating updates and avoiding double bookings.
• Guest Communication Automation: Automated pre-arrival, check-in, and check-out messages improve the guest experience and reduce manual tasks. Customization options are key.
• Revenue Management Tools: Basic pricing suggestions and reporting helps optimize rates and maximize occupancy, though it's not as advanced as dedicated revenue management platforms.
• Direct Booking Website: RoomRaccoon provides a professional-looking direct booking website which can help reduce OTA commissions.

Pricing & Considerations for 2025

RoomRaccoon operates on a subscription-based pricing model, with costs varying based on property size and features required. They've been known to offer tiered plans, so check their website for the most current pricing. Expect increased emphasis on integrations with payment processors and a possible expansion of their revenue management capabilities.

10. SiteMinder: The Established Channel Manager & Beyond

SiteMinder is a well-established name in the hospitality tech world, and for good reason. Initially recognized as a leading channel manager, they're increasingly positioning themselves as a broader hospitality distribution and data platform. While pricier than some alternatives, their extensive reach and feature set make them a compelling option, particularly for larger properties and those seeking a complete distribution solution.

What Makes SiteMinder Stand Out?

• Extensive Channel Connectivity: SiteMinder boasts connections to a vast array of OTAs, GDSs (Global Distribution Systems), and metasearch engines - significantly more than many competitors. This maximizes visibility and reach.
• Beyond Channel Management: Their offerings now include data and analytics tools to understand booking trends, competitor pricing, and guest behavior. They're moving towards a more strategic distribution platform.
• Integration Ecosystem: SiteMinder integrates with a wide range of PMS (Property Management Systems) and other hospitality software, streamlining workflows.
• Reputation & Reliability: Years of experience have built a strong reputation for reliability and excellent support - crucial for avoiding distribution headaches.
• Bypass Solutions (Indirect Distribution): SiteMinder provides tools to distribute inventory through curated affiliate and partner networks.

Pricing & Considerations for 2025

SiteMinder operates on a subscription model, with costs heavily dependent on the number of channels connected and the features required. It's generally positioned as a premium solution, and pricing reflects that. Expect continued investment in AI-powered features in 2025, especially around pricing optimization and personalized guest experiences. They are likely to focus on simplifying their platform and offering more modular options for smaller properties.

11. ChecklistGuro: Streamlining Operations Beyond Just Checklists

While Mews has carved a strong position in the hospitality technology space, exploring alternatives offers valuable opportunities to optimize workflows and potentially unlock greater efficiencies. ChecklistGuro is emerging as a compelling option, especially for properties seeking a robust Business Process Management (BPM) platform with deep integration capabilities, alongside traditional PMS features.

We understand the core needs of hotels, resorts, and serviced apartments: reservations, guest management, billing, and reporting. ChecklistGuro doesn't just handle these - we empower you to automate and standardize virtually any process within your operations. Think beyond just daily checklists. Imagine automating onboarding for new team members, streamlining maintenance requests, standardizing room inspection procedures, or creating custom guest welcome packages, all within a single, flexible platform.

What sets us apart? ChecklistGuro provides:

• Unmatched Flexibility: Easily design and modify workflows to match your unique processes - no coding required.
• Deep Integrations: Connect to your existing systems (accounting, POS, marketing) through robust APIs.
• Centralized Task Management: Assign, track, and manage tasks across all departments, ensuring accountability and efficiency.
• Real-time Visibility: Gain a clear picture of your operational performance with customizable dashboards and reporting.
• Scalability: Adapt to changing business needs as your property grows.

ChecklistGuro is ideal for properties seeking a platform that goes beyond the basic PMS functionality and prioritizes operational excellence through automation and process standardization. Explore our platform and see how we can help you elevate your hospitality operations in 2025 and beyond.

Conclusion: Future-Proofing Your Hospitality Business

The hospitality landscape is constantly evolving. Guest expectations are higher than ever, technology is rapidly advancing, and operational efficiency is paramount for success. Choosing the right property management system (PMS) is no longer just about handling reservations; it's about building a foundation for future growth and adaptability.

As we look ahead to 2025 and beyond, the alternatives highlighted in this article represent more than just replacements for Mews; they offer pathways to innovation and enhanced guest experiences. Consider your specific needs, budget, and long-term goals when making your decision.

Don't be afraid to request demos, pilot programs, and thoroughly vet each option. The right PMS can automate tedious tasks, empower your team, and ultimately, create a more seamless and satisfying experience for both your staff and your guests.

Remember, future-proofing isn't about predicting the future perfectly, but about building a resilient and adaptable system that can weather changes and capitalize on new opportunities. ChecklistGuro's integration capabilities can help you easily incorporate checklists and workflows into any PMS, ensuring consistent quality and efficiency across your operations - regardless of your chosen system.

Resources & Links

• Accor Hotels - A global hospitality giant with diverse brands and increasing focus on hybrid stays.
• Hilton Worldwide - Offers a wide range of brands catering to various budgets and travel styles, with evolving loyalty programs.
• Marriott International - Extensive portfolio with a focus on experiences and personalized service.
• Hyatt Hotels Corporation - Known for luxury and unique properties, exploring new concepts.
• SBE Entertainment Group - Focus on lifestyle hotels and residences, blending hospitality and entertainment.
• citizenM - Design-led hotels focusing on efficiency and a modern traveler experience.
• The Line Hotel - Focuses on local culture and design-forward experiences.
• Boutique Hotels - A directory highlighting unique and independent hotels.
• Selina - Combines accommodation with coworking and social spaces, popular with digital nomads.
• Auberge Resorts Collection - Luxury resort collection with a focus on immersive experiences.