Investigation Case Management Process
Streamline your investigations with our optimized Investigation Case Management Process. Masterfully orchestrate every stage of the lifecycle-from initial intake and evidence gathering to analysis and final resolution-ensuring full compliance, enhanced transparency, and rapid decision-making through a structured, automated workflow.
Start
Start of the Workflow/Process.
1. Retrieve Case Details
Fetch the primary investigation case record and all associated evidence entries.
2. Initialize Investigation Log
Create a new entry in the Investigation Log data model to track chronological events.
3. Assign Investigator
Create a task for the Lead Investigator to review the initial case report.
4. Fetch Involved Parties
Retrieve all person/entity entries linked to the case (suspects, witnesses, victims).
5. Evidence Collection
Assign a task to the field agent to collect physical and digital evidence.
6. Update Case Status
Update the investigation case status to 'Active - Evidence Gathering'.
7. Calculate Evidence Count
Aggregate the total number of evidence entries linked to the current case.
8. Calculate Severity Score
Execute a formula based on incident type,-impacted value, and urgency to determine case priority.
9. Notify Legal Department
Send an email notification to the legal team regarding a high-severity case opening.
10. Interview Witnesses
Create a task to perform and document interviews for all identified witnesses.
11. Log Interview Findings
Update the 'Witness Statement' data entries with new information gathered during interviews.
12. Retrieve Forensic Reports
Fetch any uploaded digital forensic or lab results associated with the case.
13. Calculate Days Open
Calculate the duration between Case Creation Date and Current Date.
14. Final Review & Verification
Create a task for the Supervisor to verify all evidence and statements are reconciled.
15. Summarize Total Incident Cost
Sum the 'Loss Value' property from all related financial impact entries.
16. Generate Final Investigation Report
Create a comprehensive PDF/Document report summarizing all findings, tasks, and evidence.
17. Close Case Record
Update the case entry status to 'Closed' and set the resolution date.
18. Notify Stakeholders of Closure
Send a final email to all assigned investigators and management with the report attached.
19. Cleanup Temporary Notes
Delete temporary/draft investigation notes that are no longer required for the official record.
End
End of the Workflow/Process.
Start of the Workflow/Process.
Fetch the primary investigation case record and all associated evidence entries.
Create a new entry in the Investigation Log data model to track chronological events.
Create a task for the Lead Investigator to review the initial case report.
Retrieve all person/entity entries linked to the case (suspects, witnesses, victims).
Assign a task to the field agent to collect physical and digital evidence.
Update the investigation case status to 'Active - Evidence Gathering'.
Aggregate the total number of evidence entries linked to the current case.
Execute a formula based on incident type,-impacted value, and urgency to determine case priority.
Send an email notification to the legal team regarding a high-severity case opening.
Create a task to perform and document interviews for all identified witnesses.
Update the 'Witness Statement' data entries with new information gathered during interviews.
Fetch any uploaded digital forensic or lab results associated with the case.
Calculate the duration between Case Creation Date and Current Date.
Create a task for the Supervisor to verify all evidence and statements are reconciled.
Sum the 'Loss Value' property from all related financial impact entries.
Create a comprehensive PDF/Document report summarizing all findings, tasks, and evidence.
Update the case entry status to 'Closed' and set the resolution date.
Send a final email to all assigned investigators and management with the report attached.
Delete temporary/draft investigation notes that are no longer required for the official record.
End of the Workflow/Process.
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