Automated Dental Patient Check-In Workflow: Improve Efficiency & Experience

Streamline your dental office reception with our Automated Patient Check-In Workflow. Reduce wait times, minimize manual data entry, and boost patient satisfaction effortlessly. See how to digitalize scheduling, pre-visit forms, and check-ins to maximize your practice's daily efficiency.

Start
1. Retrieve Patient Demographic Data
2. Check Insurance Verification Status
3. Create New Appointment Confirmation Task
4. Assign Pre-Visit Forms Task
5. Update Appointment Status
6. Update Visit Notes
7. Calculate Estimated Co-Pay Due
8. Create Visit Encounter Record
9. Retrieve Current Service Fee Schedule
10. Send Welcome/Confirmation Email to Patient
11. Send Arrival Reminder SMS
12. Check for Overdue Patient Balances
13. Flag Billing Review Task
14. Log Initial Payments Received
15. Determine Remaining Patient Balance
16. Generate Daily Check-In Report
End

Start of the Workflow/Process.

Automatically pull patient information from the central patient data model using patient ID or QR code scan.

Retrieve current insurance eligibility and verification details for the scheduled appointment.

Generate a task for the front desk staff to confirm the appointment details and pre-screen for missing paperwork.

Automatically create tasks for the patient to complete necessary intake forms (e.g., medical history, consent) before arrival.

Change the appointment status in the system to 'Checked In' and record the actual check-in time.

Allow staff to add initial observational notes to the patient's visit record.

Execute a formula combining services rendered and insurance co-pay rules to estimate the out-of-pocket cost.

Generate a new visit record linked to the patient and date of service.

Fetch the master list of current service codes and associated fees for accurate billing.

Send an automated email to the patient containing directions, required items, and a link to pre-fill forms.

Send a text message reminder to the patient 15 minutes before the appointment start time.

Query the billing model to identify any outstanding balances associated with the patient record upon check-in.

Create a high-priority task for the billing specialist if an outstanding balance is detected.

Create a transaction entry in the ledger for any co-pays or deposits collected at check-in.

Calculate the final amount the patient owes after applying insurance adjustments.

Create a summary report listing all patients who checked in on the current day for management review.

End of the Workflow/Process.

We can do it Together

Need help with
Dental Management?

Have a question? We're here to help. Please submit your inquiry, and we'll respond promptly.

Email
How can we help?