Packing and Quality Control Process

Start of the Workflow/Process.

Retrieve the specific Order information and item list from the Orders data model to begin the packing process.

Update the status of the retrieved Order entry to 'In Progress - Packing' to prevent duplicate processing.

Assign a task to the Warehouse Operator to begin picking and packing items according to the order list.

Generate a new entry in the Packing Slips data model, linked to the current Order.

Once packing is marked complete, create a task for the QC Specialist to verify item accuracy and packaging integrity.

Fetch the mandatory quality checklist items to be presented to the QC Specialist.

Update the Packing Slip entry with the QC Pass/Fail result and any recorded discrepancies.

Aggregate the weights of all individual items in the order to determine the total shipping weight.

Calculate the total volume (L * W * H) to determine the appropriate box size for the order.

Subtract the packed quantities from the Stock levels in the Inventory data model.

Create a new entry in the Shipping Manifest data model for the completed package.

Send an automated email to the customer's email address with the tracking number and order summary.

Update the original Order entry status to 'Shipped'.

Create a report summarizing all QC failures and common error types found during the shift.

Send an SMS alert to the Warehouse Manager if a 'High Value' item is flagged as damaged during QC.

End of the Workflow/Process.