Automotive New Car Delivery Checklist
Ensure flawless new car deliveries with our Automotive New Car Delivery Checklist! Streamline the handover process, boost customer satisfaction, and minimize post-delivery issues. This checklist covers everything from pre-delivery inspection to paperwork verification, ensuring a consistently exceptional customer experience. Download now and drive satisfaction!
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Pre-Delivery Inspection & Preparation
Ensuring the vehicle is clean, detailed, and mechanically sound before customer handover.
Odometer Reading (Initial)
Exterior Condition
Interior Condition
Fluid Levels Checked?
Tire Condition
Last Service Date
Technician Signature
Customer Paperwork & Finance
Completing all necessary sales agreements, registration forms, and financial documentation.
Customer Full Name
Vehicle Price
Down Payment
Trade-in Value (if applicable)
Contract Start Date
Financing Option Selected
Copy of Driver's License
Customer Signature
Customer VIN
Vehicle Orientation & Feature Demonstration
Walkthrough of vehicle features, controls, and safety systems for the customer.
Walkthrough of Key Features (e.g., Infotainment System)
Explanation of Driver-Assist Systems (e.g., Parking Sensors, Adaptive Cruise Control)
Demonstration of Connectivity Features (e.g., Bluetooth Pairing, Apple CarPlay/Android Auto)
Explanation of Safety Features (e.g., Airbag System, Anti-lock Brakes)
Infotainment Volume Level (Verified)
Customer Acknowledgment of Feature Demo
Warranty & Service Explanations
Clearly explaining warranty coverage, maintenance schedules, and available service options.
Warranty Coverage Summary
Warranty Duration (Months)
Mileage Limit (Miles)
Warranty Type
Service Schedule Explanation
First Scheduled Service Date
Service Package Included?
Delivery Confirmation & Customer Acknowledgement
Final check and confirmation of customer satisfaction, including document signing and key handover.
Customer Signature (Confirmation)
Customer Printed Name
Date of Delivery
Delivery Specialist Name
VIN (Vehicle Identification Number)
Odometer Reading at Delivery
Overall Customer Satisfaction (1-5)
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