Dental Dental Practice Growth Checklist: KPIs and Strategy

Fuel your dental practice's success! This checklist helps track key performance indicators (KPIs), refine your growth strategy, and optimize patient acquisition. Drive revenue & reach new heights!

This Template was installed 5 times.

KPI Tracking & Analysis

1 of 10

Monitor key performance indicators to identify trends and areas for improvement.

New Patient Acquisition Rate (Monthly)

Patient Retention Rate (Annual)

Average Treatment Value

Appointment Show Rate (%)

Case Acceptance Rate (%)

Date of Last KPI Review

Review Period (Quarterly, Semi-Annually, Annually)

Patient Acquisition & Marketing

2 of 10

Strategies for attracting new patients and expanding your reach.

Monthly Marketing Budget

Current Marketing Channels Used

Target Patient Demographic

Describe Current Marketing Strategy

Marketing Materials (Brochures, Flyers)

Next Marketing Campaign Start Date

Patient Retention & Loyalty

3 of 10

Focus on keeping existing patients engaged and satisfied.

Last Appointment Recall Frequency (Months)

Recall Method Used

Patient Appreciation Activities Offered

Notes on Patient Retention Strategies

Date of Last Patient Satisfaction Survey

Patient Feedback Mechanism

Operational Efficiency & Cost Optimization

4 of 10

Streamline processes and reduce unnecessary expenses.

Supply Usage Rate (per month)

Preferred Vendor Comparison (Cost vs. Quality)

Utility Costs (monthly)

Areas for Workflow Improvement

Labor Costs per Procedure

Date of Last Equipment Maintenance

Review of Outsourcing Options (e.g., Lab, Billing)

Team Development & Training

5 of 10

Invest in the skills and knowledge of your staff.

Identify Training Needs

Scheduled Training Date

Hours of Training Completed

Training Summary & Key Takeaways

Trainer/Instructor

Upload Training Certificates/Materials

Employee Feedback on Training

Financial Performance & Budgeting

6 of 10

Manage finances effectively to ensure profitability and sustainability.

Projected Revenue for Next Quarter

Actual Expenses (Last Month)

Patient Collection Rate (%)

Budget Review Date

Outstanding Accounts Receivable (Days)

Notes on Financial Performance

Net Profit Margin (%)

Technology & Innovation

7 of 10

Leverage technology to enhance patient care and practice efficiency.

Practice Management Software Version

Number of Digital X-Ray Units

Patient Communication Platform Used

Last Cybersecurity Training Date

Cloud Storage Services Used

Cybersecurity Audit Report

Competitive Analysis & Market Positioning

8 of 10

Understand your competition and differentiate your practice.

Number of Competitors in Service Area

Competitor Strengths (Select all that apply)

Summary of Competitor Weaknesses

Our Primary Competitive Advantage

Assessment of Our Brand Perception vs. Competitors

Notes on Potential Niche Markets

Legal & Compliance

9 of 10

Ensure adherence to relevant laws and regulations.

Last HIPAA Training Completion Date

OSHA Compliance Status

Number of Patient Records Audited (HIPAA)

Areas of HIPAA Compliance Reviewed

Summary of Recent Compliance Audit Findings

Copy of Current Business Associate Agreements

Goal Setting & Review

10 of 10

Establish clear goals and regularly review progress.

Target Patient Acquisition Rate (Monthly)

Target Revenue Growth (Annual)

Review Date for Patient Satisfaction Scores

Number of New Services to Offer (Next 6 Months)

Current Status of Website Redesign

Summary of Progress Towards Goals (Brief Notes)

Next Review Meeting Date

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