Flower Shop Customer Order Fulfillment Checklist

Never miss a stem! Streamline your flower shop's customer order process from start to finish with this comprehensive checklist. Ensure accuracy, speed, and happy customers every time. Includes order confirmation, design prep, arrangement creation, quality checks, and delivery details. Download now and bloom into operational excellence!

This Template was installed 2 times.

Order Receipt & Confirmation

1 of 7

Tasks related to receiving the order and confirming details with the customer.

Order Number

Order Date

Order Time

Order Type

Customer Notes/Special Requests

Payment Method

Customer Name

Recipient Name (if different)

Flower Selection & Preparation

2 of 7

Tasks involved in selecting appropriate flowers and preparing them for the arrangement.

Quantity of Roses (Red)

Quantity of Lilies (White)

Rose Variety

Lily Stem Length (inches)

Notes on Flower Condition/Appearance

Flower Arrival Date

Number of Greenery Stems

Design & Arrangement

3 of 7

Tasks related to the design and creation of the flower arrangement.

Design Notes/Special Instructions

Number of Stems - Roses

Number of Stems - Other (Specify)

Arrangement Style

Color Palette

Foliage Type

Reference Image (Optional)

Packaging & Labeling

4 of 7

Tasks associated with packaging the arrangement and labeling it for delivery/pickup.

Box Size

Wrapping Paper Type

Number of Ribbons

Special Packaging Instructions (e.g., extra bubble wrap)

Add-ons (Select all that apply)

Recipient Name

Delivery Address (if applicable)

Delivery/Pickup Coordination

5 of 7

Tasks involving scheduling and coordinating the delivery or customer pickup.

Scheduled Delivery/Pickup Date

Scheduled Delivery/Pickup Time

Delivery Address

Delivery Method

Estimated Delivery Distance (miles)

Delivery Instructions (e.g., gate code, apartment number)

Contact Person at Delivery Location

Contact Person's Name

Contact Person's Phone Number

Quality Check & Finalization

6 of 7

Final inspection and ensuring the order meets quality standards before release.

Overall Arrangement Quality

Stem Count Accuracy

Color Palette Accuracy

Notes/Corrections Needed

Packaging Integrity

Quality Check Signature

Order Completion & Record Keeping

7 of 7

Marking the order as complete and updating relevant records.

Order Number

Order Completion Date

Order Completion Time

Delivery Method

Total Sales Amount

Notes (e.g., customer feedback)

Payment Status

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