Public Transport Passenger Information System Checklist

Ensure your passengers are always informed! This Public Transport Passenger Information System Checklist helps you verify accuracy, accessibility, and reliability of real-time updates, onboard announcements, and digital signage across your transit network. Stay compliant, enhance passenger experience, and minimize disruptions with our easy-to-use template.

This Template was installed 1 times.

System Hardware & Infrastructure

1 of 10

Assessment of physical components and underlying infrastructure.

Server Room Temperature (Celsius)

UPS Battery Voltage (Volts)

Last Server Hardware Maintenance Date

Network Switch Status

Network Diagram (Optional)

Any Observed Hardware Issues/Notes

Rack Space Utilization (%)

Real-Time Information Display Functionality

2 of 10

Verification of accuracy and timeliness of displayed information.

Delay Accuracy (minutes)

Information Source Reliability

Last Information Update Time

Display Visibility (Daylight)

Display Visibility (Night)

Update Frequency (seconds)

Any Observed Issues/Discrepancies

Accessibility Compliance

3 of 10

Evaluation of system accessibility for passengers with disabilities.

Visual Information Readability - Font Size

Auditory Information Clarity - Volume Control

Minimum Text Height (in points)

Screen Contrast Ratio (Visual Information)

Assistive Device Compatibility (Check all that apply)

Clear and Consistent Navigation

Detailed Comments/Observations regarding Accessibility

Content Accuracy & Updates

4 of 10

Review of information displayed for correctness and timeliness of updates.

Last Content Update Date

Content Source Verification

Number of Real-Time Updates Checked

Summary of Errors Found

Verification Status

Next Scheduled Content Review Date

Notes on Content Quality

Network Connectivity & Performance

5 of 10

Assessment of network stability and response times.

Average Download Speed (Mbps)

Average Upload Speed (Mbps)

Network Latency (ms)

Packet Loss (%)

Network Stability (Subjective)

Last Network Performance Test Date

Time of Performance Test

Notes/Comments on Network Performance

Security & Data Protection

6 of 10

Verification of security protocols and data privacy measures.

Data Encryption Status

Firewall Rule Count

Access Control Implementation

Last Security Audit Date

Description of Data Breach Prevention Measures

Multi-Factor Authentication Status

Security Policy Document (Upload)

User Interface & Usability

7 of 10

Evaluation of the user experience for passengers and staff.

Font Size Readability (Overall)

Color Contrast Adequacy

Average Response Time (Seconds)

Navigation Clarity

User Feedback/Comments (Optional)

Information Density (Too Much/Just Right/Too Little)

Integration with Other Systems

8 of 10

Checking the system’s interaction with other transport management systems (e.g., ticketing, scheduling).

Ticketing System Integration Status

Real-Time Vehicle Tracking System Integration

Last Data Synchronization Date (Ticketing)

Notes on Data Flow & Consistency (Ticketing/Tracking)

Passenger Information App Integration

Data Transfer Rate (MB/s)

Describe any issues encountered during integration testing.

Emergency Procedures & Communication

9 of 10

Validation of emergency messaging and communication functionality.

Description of Emergency Communication Protocol

Time to Acknowledge Emergency Alert (minutes)

Primary Communication Method (e.g., PA, SMS, App)

Communication Channels Used (Select all that apply)

Date of Last Emergency Communication Drill

Estimated Time to Broadcast Emergency Message

Emergency Contact List

Maintenance & Backups

10 of 10

Review of maintenance schedules and data backup processes.

Last System Backup Date

Backup File Size (MB)

Backup Storage Location

Details of Last Maintenance Work Performed

Next Scheduled Maintenance Date

Backup Verification Status

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