Certificate of Insurance (COI) Tracking Process

Streamline your facility management operations with our automated Certificate of Insurance (COI) Tracking Process. Eliminate manual errors, ensure continuous vendor compliance, and mitigate risk by automating expiration alerts, document verification, and real-time coverage monitoring within a single, seamless workflow.

Start
1. Retrieve Vendor Records
2. Create COI Request Entry
3. Update COI Expiry Date
4. Calculate Days to Expiration
5. Assign Verification Task
6. Notify Vendor of Missing Info
7. Send COI Request to Vendor
8. Send Expiry Alert to Stakeholders
9. Summarize Expired Certificates
10. Update Vendor Compliance Status
11. Generate Monthly Compliance Report
12. Remove Duplicate COI Entries
End

Start of the Workflow/Process.

Fetch existing vendor entries from the Vendor Data Model to check for existing COI history.

Create a new entry in the COI Tracking Data Model to initiate the tracking of a new certificate.

Update the specific COI entry with the new expiration date once the certificate is verified.

Calculate the difference between the current date and the COI expiration date to determine urgency.

Create a task for the Risk Management Officer to review the uploaded document for compliance.

Create a task for the Procurement Agent to follow up with the vendor regarding incomplete documentation.

Send an automated email to the vendor contact requesting the updated Certificate of Insurance.

Send an email notification to internal project managers when a vendor's COI is approaching expiration.

Aggregate the count of COI entries where the expiration date is in the past to identify high-risk vendors.

Update the Vendor Data Model to change the 'Compliance Status' to 'Active' or 'Non-Compliant' based on COI validity.

Create a report summarizing all COI renewals processed and all expired certificates during the month.

Delete erroneous or duplicate COI entries identified during the verification process.

End of the Workflow/Process.

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