Insurance Renewal Notification Workflow
Never miss a deadline again with our automated Insurance Renewal Notification Workflow. Streamline your policy management by triggering timely alerts, reducing lapse risks, and ensuring seamless continuity for clients. Optimize your retention strategy with intelligent, automated renewal tracking designed for modern insurance professionals.
Start
Start of the Workflow/Process.
1. Fetch Upcoming Renewals
Retrieve all insurance policies where the expiration date is within the next 60 days.
2. Get Client Contact Details
Retrieve email addresses and phone numbers associated with the identified policy holders.
3. Calculate Days to Expiry
Subtract the current date from the policy expiration date to determine urgency.
4. Update Policy Status
Change the policy status to 'Renewal In Progress' once the notification workflow begins.
5. Assign Renewal Specialist
Create a task for the assigned Account Manager to review the policy terms.
6. Get Policy Premium History
Retrieve previous years' premium amounts for comparison.
7. Calculate Average Premium Trend
Calculate the average premium of the last 3 years to identify significant price fluctuations.
8. Calculate Percentage Change
Compare current premium vs. previous year premium to determine the percentage increase/decrease.
9. Document Review Checklist
Create a task to verify that all updated policy endorsements are attached to the entry.
10. Send Renewal Notice to Client
Send an automated email to the client notifying them of the upcoming renewal and premium changes.
11. Send SMS Alert
Send a short SMS reminder to the client for high-priority/urgent renewals.
12. Create Renewal Quote Entry
Generate a new 'Renewal Quote' entry in the Data Model containing the new proposed terms.
13. Log Notification Sent
Update the original policy entry to log the date and time the notification was sent.
14. Follow-up Task
Create a follow-up task for the agent if no response is received within 14 days.
15. Generate Renewal Pipeline Report
Create a summary report showing all policies currently in the 'Renewal In Progress' stage.
End
End of the Workflow/Process.
Start of the Workflow/Process.
Retrieve all insurance policies where the expiration date is within the next 60 days.
Retrieve email addresses and phone numbers associated with the identified policy holders.
Subtract the current date from the policy expiration date to determine urgency.
Change the policy status to 'Renewal In Progress' once the notification workflow begins.
Create a task for the assigned Account Manager to review the policy terms.
Retrieve previous years' premium amounts for comparison.
Calculate the average premium of the last 3 years to identify significant price fluctuations.
Compare current premium vs. previous year premium to determine the percentage increase/decrease.
Create a task to verify that all updated policy endorsements are attached to the entry.
Send an automated email to the client notifying them of the upcoming renewal and premium changes.
Send a short SMS reminder to the client for high-priority/urgent renewals.
Generate a new 'Renewal Quote' entry in the Data Model containing the new proposed terms.
Update the original policy entry to log the date and time the notification was sent.
Create a follow-up task for the agent if no response is received within 14 days.
Create a summary report showing all policies currently in the 'Renewal In Progress' stage.
End of the Workflow/Process.
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