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Insurance Policy Cancellation Checklist

Simplify policy terminations! Our Insurance Policy Cancellation Checklist ensures a compliant and stress-free process, covering all essential steps from documentation to final approvals. Avoid costly errors and maintain customer satisfaction - download now!

This Template was installed 2 times.

Initiation & Request

1 of 6

Tasks related to receiving and documenting the cancellation request.

Cancellation Request Date

Reason for Cancellation (Customer Provided)

Cancellation Method

Requestor Name (if not customer)

Reference Number (Internal)

Requestor Signature (if applicable)

Policy Verification

2 of 6

Ensuring the policy is eligible for cancellation and verifying policy details.

Policy Number

Policy Status (Active/Inactive)

Effective Date of Policy

Coverage Type

Insured's Name

Coverage Amount

Outstanding Obligations

3 of 6

Identifying and addressing any outstanding premiums, claims, or loans associated with the policy.

Outstanding Premium Balance

Outstanding Loan Balance (if applicable)

Last Premium Payment Date

Details of any open claims related to the policy

Policyholder Loan Status

Claim Payment Due Date (if applicable)

Refund Calculation & Processing

4 of 6

Determining the refund amount and initiating the refund process.

Premium Paid to Date

Cancellation Fee (if applicable)

Unearned Premium

Refund Amount

Refund Method

Bank Account Details (if EFT)

Notes/Comments Regarding Refund

Scheduled Refund Date

Cancellation Documentation & Notification

5 of 6

Preparing the necessary cancellation documents and notifying all relevant parties.

Cancellation Reason (Customer)

Cancellation Method

Date of Cancellation Notice Sent

Time of Cancellation Notice Sent (if applicable)

Copy of Cancellation Notice (if applicable)

Notes on Communication with Customer

Recipient of Cancellation Confirmation

System Updates & Record Keeping

6 of 6

Updating the insurance system and maintaining accurate records of the cancellation.

Cancellation Record ID

Cancellation Processing Date

Notes on Cancellation Process

Cancellation Status

User ID - Processed By

Final Archive Date

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