Supplier Performance Evaluation Checklist
Boost your logistics efficiency! Download our free Supplier Performance Evaluation checklist. Track delivery times, costs, reliability & more. Optimize your supply chain & identify top-performing logistics partners. #logistics #supplychain #supplierperformance #evaluation #checklist
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Delivery Performance
Focuses on timeliness, reliability, and accuracy of deliveries.
On-Time Delivery Rate (%)
Average Delivery Lead Time (Days)
Number of Damaged Shipments
Delivery Route Optimization
Details on any significant delivery delays encountered
Date of Last Delivery Issue
Responsiveness to Delivery Issues
Delivery Method Used (Select all that apply)
Cost & Pricing
Evaluates pricing competitiveness, cost transparency, and any hidden charges.
Average Cost per Shipment
Percentage Variance from Quoted Price
Pricing Model Transparency
Details of Any Price Increases/Decreases & Justification
Payment Terms Flexibility
Fuel Surcharges - Average Percentage
Service & Communication
Assesses responsiveness, proactiveness, and overall communication quality.
Average Response Time to Inquiries (hours)
Communication Method Preference
Summary of Communication Effectiveness (positive and negative experiences)
Proactive Communication Regarding Delays/Issues
Number of Escalations Required in Past Evaluation Period
Specific Examples of Exceptional or Poor Communication
Clarity of Communication
Quality & Damage Control
Examines the condition of goods upon arrival and processes for damage resolution.
Percentage of Shipments Arriving Undamaged
Average Number of Damage Claims per Month
Damage Reporting Process Efficiency
Description of any Recurring Damage Issues
Effectiveness of Damage Prevention Measures
Upload Photos/Documentation of Significant Damage Incidents (if applicable)
Time Taken to Resolve Damage Claims (Average in Days)
Technology & Integration
Evaluates the supplier's use of technology and their ability to integrate with our systems.
EDI Capability (Electronic Data Interchange)
EDI Transmission Success Rate (%)
API Integration Status
Describe any integration challenges encountered.
Provide API Documentation (if available)
Tracking System Compatibility
Details on data sharing protocols and security measures implemented.
Risk Management & Compliance
Assesses the supplier's processes for managing risk and adhering to relevant regulations.
Does the supplier have a documented risk management plan?
Supplier's financial stability score (e.g., Dun & Bradstreet rating)
Does the supplier have relevant insurance coverage (e.g., cargo, liability)?
Summary of any recent regulatory or legal issues involving the supplier.
Is the supplier compliant with all relevant transportation regulations (e.g., DOT, Hazmat)?
Upload copies of relevant compliance certifications (e.g., ISO, Customs Broker License).
Date of last compliance audit.
Sustainability & Ethical Practices
Evaluates the supplier's commitment to environmental sustainability and ethical labor practices.
Does the supplier have a documented sustainability policy?
Briefly describe the supplier's environmental management system (e.g., ISO 14001).
Percentage of transportation utilizing low-emission vehicles (e.g., electric, hybrid, biofuels).
Which of the following ethical labor standards are adhered to?
If 'Other' was selected for ethical standards, please specify.
Please upload a copy of the supplier's code of conduct (if available).
Are regular audits conducted to ensure compliance with ethical and sustainability practices?
Describe any corrective actions taken in response to identified sustainability or ethical concerns.
Continuous Improvement & Innovation
Focuses on the supplier’s willingness and ability to identify and implement improvements.
Describe any process improvements the supplier has implemented in the last year.
What percentage improvement in efficiency has the supplier demonstrated in their logistics operations?
Does the supplier actively solicit feedback on their performance?
Please upload any supporting documentation regarding process improvements (e.g., reports, certifications).
Describe any innovative solutions the supplier has proposed to optimize our logistics processes.
Which of the following areas are the supplier actively exploring for innovation?
Logistics Management Solution Screen Recording
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