Supplier Performance Evaluation Checklist

Boost your logistics efficiency! Download our free Supplier Performance Evaluation checklist. Track delivery times, costs, reliability & more. Optimize your supply chain & identify top-performing logistics partners. #logistics #supplychain #supplierperformance #evaluation #checklist

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Delivery Performance

1 of 8

Focuses on timeliness, reliability, and accuracy of deliveries.

On-Time Delivery Rate (%)

Average Delivery Lead Time (Days)

Number of Damaged Shipments

Delivery Route Optimization

Details on any significant delivery delays encountered

Date of Last Delivery Issue

Responsiveness to Delivery Issues

Delivery Method Used (Select all that apply)

Cost & Pricing

2 of 8

Evaluates pricing competitiveness, cost transparency, and any hidden charges.

Average Cost per Shipment

Percentage Variance from Quoted Price

Pricing Model Transparency

Details of Any Price Increases/Decreases & Justification

Payment Terms Flexibility

Fuel Surcharges - Average Percentage

Service & Communication

3 of 8

Assesses responsiveness, proactiveness, and overall communication quality.

Average Response Time to Inquiries (hours)

Communication Method Preference

Summary of Communication Effectiveness (positive and negative experiences)

Proactive Communication Regarding Delays/Issues

Number of Escalations Required in Past Evaluation Period

Specific Examples of Exceptional or Poor Communication

Clarity of Communication

Quality & Damage Control

4 of 8

Examines the condition of goods upon arrival and processes for damage resolution.

Percentage of Shipments Arriving Undamaged

Average Number of Damage Claims per Month

Damage Reporting Process Efficiency

Description of any Recurring Damage Issues

Effectiveness of Damage Prevention Measures

Upload Photos/Documentation of Significant Damage Incidents (if applicable)

Time Taken to Resolve Damage Claims (Average in Days)

Technology & Integration

5 of 8

Evaluates the supplier's use of technology and their ability to integrate with our systems.

EDI Capability (Electronic Data Interchange)

EDI Transmission Success Rate (%)

API Integration Status

Describe any integration challenges encountered.

Provide API Documentation (if available)

Tracking System Compatibility

Details on data sharing protocols and security measures implemented.

Risk Management & Compliance

6 of 8

Assesses the supplier's processes for managing risk and adhering to relevant regulations.

Does the supplier have a documented risk management plan?

Supplier's financial stability score (e.g., Dun & Bradstreet rating)

Does the supplier have relevant insurance coverage (e.g., cargo, liability)?

Summary of any recent regulatory or legal issues involving the supplier.

Is the supplier compliant with all relevant transportation regulations (e.g., DOT, Hazmat)?

Upload copies of relevant compliance certifications (e.g., ISO, Customs Broker License).

Date of last compliance audit.

Sustainability & Ethical Practices

7 of 8

Evaluates the supplier's commitment to environmental sustainability and ethical labor practices.

Does the supplier have a documented sustainability policy?

Briefly describe the supplier's environmental management system (e.g., ISO 14001).

Percentage of transportation utilizing low-emission vehicles (e.g., electric, hybrid, biofuels).

Which of the following ethical labor standards are adhered to?

If 'Other' was selected for ethical standards, please specify.

Please upload a copy of the supplier's code of conduct (if available).

Are regular audits conducted to ensure compliance with ethical and sustainability practices?

Describe any corrective actions taken in response to identified sustainability or ethical concerns.

Continuous Improvement & Innovation

8 of 8

Focuses on the supplier’s willingness and ability to identify and implement improvements.

Describe any process improvements the supplier has implemented in the last year.

What percentage improvement in efficiency has the supplier demonstrated in their logistics operations?

Does the supplier actively solicit feedback on their performance?

Please upload any supporting documentation regarding process improvements (e.g., reports, certifications).

Describe any innovative solutions the supplier has proposed to optimize our logistics processes.

Which of the following areas are the supplier actively exploring for innovation?

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