Store Layout & Visual Merchandising Checklist: Retail Customer Experience & Sales Maximization

Transform your retail space into a customer magnet! This Store Layout & Visual Merchandising Checklist provides a step-by-step guide to optimize your store's flow, highlight key products, and create a compelling shopping experience that drives sales and boosts your brand's appeal. Perfect for retail managers and store owners looking to elevate their visual merchandising and create a more engaging customer journey.

This Template was installed 5 times.

Store Entrance & Curb Appeal

1 of 10

Evaluates the initial impression of the store, including signage, cleanliness, and accessibility.

Sidewalk Cleanliness Rating (1-5)

Signage Visibility

Condition of Entrance Doors

Precise Location of Store Entrance

Last Landscaping Maintenance Date

Accessibility Features Present?

Notes on Exterior Lighting

Window Displays

2 of 10

Assesses the effectiveness of window displays in attracting customers and showcasing key products.

Number of mannequins used

Themes/Concepts displayed (select all that apply)

Upload Window Display Photo (Before)

Upload Window Display Photo (After)

Overall Visual Appeal (Scale of 1-5)

Brief Description of Display Story

Estimated Visibility Distance (feet)

Product Grouping & Placement

3 of 10

Checks how effectively products are grouped together and how their placement encourages browsing and purchase.

Average Distance Walked per Customer (meters)

Primary Customer Flow Pattern

Product Categories Grouped Together (Check all that apply)

Notes on customer reaction to current product groupings

Number of 'cross-sell' opportunities observed per transaction

Overall Effectiveness of Current Grouping (Subjective)

Signage & Navigation

4 of 10

Reviews the clarity and effectiveness of signage used to guide customers through the store.

Number of Directional Signs

Sign Visibility - Overall Rating

Example Signage Clarity (Describe)

Font Size Consistency?

Signage Types Present

Navigation Path Clarity (Describe)

Fixtures & Displays

5 of 10

Examines the condition, placement, and functionality of fixtures and displays.

Fixture Height (inches)

Shelf Spacing (inches)

Fixture Material

Display Condition

Display Features

Notes on Display Condition

Display Photo (for reference)

Lighting & Ambiance

6 of 10

Analyzes the effectiveness of lighting in highlighting products and creating a pleasant shopping atmosphere.

Overall Light Level (Lux)

Spotlight Intensity (Lumens)

Light Color Temperature (Kelvin)

Lighting Types Used

Mood/Atmosphere Created

Describe the overall lighting ambiance.

Visual Merchandising Techniques

7 of 10

Checks the consistent application of visual merchandising principles, like color coordination and storytelling.

Color Palette Consistency

Theme Application (e.g., seasonal)

Average Product Facing Outward

Storytelling Elements Used?

Use of Props & Accessories

Description of Focal Point

Checkout Area Layout

8 of 10

Evaluates the efficiency and customer flow of the checkout area, reducing congestion and wait times.

Number of Checkout Lanes Open

Checkout Lane Configuration

Average Wait Time (minutes)

POS System Functionality

Notes on Customer Flow

Checkout Area Cleanliness

Checkout Area GPS Coordinates

Impulse Buy Placement

9 of 10

Reviews placement of impulse buy items near checkout and high-traffic areas.

Number of Impulse Buy Displays Near Checkout

Impulse Buy Item Category Focus (e.g., Snacks, Accessories, Small Gifts)

Product Placement Strategy (Select all that apply)

Brief Description of Current Impulse Buy Selection

Average Price Point of Impulse Items

Impulse Item Presentation (e.g., Bins, Shelves, Displays)

Accessibility & Inclusivity

10 of 10

Ensures store layout and displays are accessible to all customers, including those with disabilities.

Minimum Aisle Width (inches)

Ramp Slope Compliance (ADA)

Accessible Entrance Features

Accessible Checkout Counters

Description of any observed barriers (if applicable)

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