Repair Completion and Quality Control Inspection
Streamline your shop's final stage with our Repair Completion and Quality Control Inspection workflow. Ensure every vehicle leaves your bay mistake-free by implementing a standardized, high-precision inspection process designed to eliminate comebacks, boost technician accountability, and guarantee 100% customer satisfaction through rigorous multi-point verification.
Start
Start of the Workflow/Process.
1. Fetch Repair Work Order
Retrieve the specific repair order details and equipment information from the Repair Data Model.
2. Assign Technician to Repair
Create a task for the assigned technician to perform the physical repair work.
3. Quality Control Inspection Task
Create a mandatory task for a Quality Control Inspector once the repair task is marked as complete.
4. Update Repair Status to 'In Progress'
Update the status field of the Repair Work Order entry to reflect that work has started.
5. Parts Replacement Checklist
Attach a checklist to the repair task to ensure all replaced parts are logged and verified.
6. Create Inspection Record
Generate a new entry in the Inspection Logs data model for the current QC session.
7. Log Inspection Results
Update the newly created Inspection Record with Pass/Fail results and findings.
8. Calculate Total Repair Cost
Sum the cost of parts and the technician's labor hours to determine the final repair cost.
9. Sum Total Parts Cost
Aggregate all individual part costs used during the repair to get a total material expense.
10. Update Final Work Order Cost
Update the Work Order entry with the calculated total cost.
11. Rework Task (If Failed)
If the QC inspection fails, create a follow-up repair task for the technician.
12. Notify Customer of Completion
Send an automated email to the customer notifying them that the repair is finished and passed inspection.
13. Notify Manager of Failed QC
Send an alert to the Service Manager if a quality control inspection fails.
14. Close Work Order
Update the Work Order status to 'Closed' and set the completion date.
15. Generate Monthly Repair Efficiency Report
Create a report summarizing completed repairs, pass rates, and average repair time for the period.
End
End of the Workflow/Process.
Start of the Workflow/Process.
Retrieve the specific repair order details and equipment information from the Repair Data Model.
Create a task for the assigned technician to perform the physical repair work.
Create a mandatory task for a Quality Control Inspector once the repair task is marked as complete.
Update the status field of the Repair Work Order entry to reflect that work has started.
Attach a checklist to the repair task to ensure all replaced parts are logged and verified.
Generate a new entry in the Inspection Logs data model for the current QC session.
Update the newly created Inspection Record with Pass/Fail results and findings.
Sum the cost of parts and the technician's labor hours to determine the final repair cost.
Aggregate all individual part costs used during the repair to get a total material expense.
Update the Work Order entry with the calculated total cost.
If the QC inspection fails, create a follow-up repair task for the technician.
Send an automated email to the customer notifying them that the repair is finished and passed inspection.
Send an alert to the Service Manager if a quality control inspection fails.
Update the Work Order status to 'Closed' and set the completion date.
Create a report summarizing completed repairs, pass rates, and average repair time for the period.
End of the Workflow/Process.
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