Clinical Documentation Improvement Workflow

Optimize clinical accuracy and revenue integrity with our streamlined Clinical Documentation Improvement (CDI) workflow. Master the lifecycle of medical record review, physician queries, and coding precision to reduce denials, ensure regulatory compliance, and enhance patient care quality through standardized documentation excellence.

Start
1. Retrieve Patient Encounter Record
2. Fetch Physician Documentation
3. Calculate DRG Complexity Score
4. Identify Missing Clinical Indicators
5. Flag Documentation for Review
6. Assign CDI Specialist Review
7. Retrieve CDI Audit Checklist
8. Create Query Record
9. Update Query Status
10. Notify Physician of Query
11. Retrieve Physician Response
12. Update Encounter with Clarified Data
13. Calculate Monthly Query Response Rate
14. Final Coding Validation Task
15. Generate CDI Productivity Report
End

Start of the Workflow/Process.

Fetch the clinical encounter data and patient demographics from the Patient Encounter data model.

Retrieve the recent clinical notes and discharge summaries written by the attending physician.

Execute a formula based on diagnosis severity and procedure intensity to determine the complexity level.

Scan the retrieved documentation for missing required clinical elements (e.g., acuity, comorbidities).

Update the status of the clinical record to 'Pending CDI Review' in the Encounter data model.

Create a task for the assigned Clinical Documentation Improvement specialist to audit the chart.

Fetch the standard audit checklist template for the specific specialty being reviewed.

Create a new entry in the 'Physician Queries' data model to track requests for clarification.

Update the query record status to 'Open' once the specialist has identified a discrepancy.

Send an email to the attending physician containing the specific query details and a link to respond.

Fetch the physician's clarification or amended note from the clinical documentation model.

Update the original Encounter record with the newly clarified diagnoses or severity of illness.

Aggregate all query entries for the current month to calculate the percentage of queries answered within 24 hours.

Create a task for the Medical Coding team to finalize the codes based on the improved documentation.

Create a report summarizing the number of charts reviewed, queries sent, and revenue impact identified.

End of the Workflow/Process.

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