Transit Performance KPI Monitoring and Reporting

Optimize your agency's operational efficiency with our Transit Performance KPI Monitoring and Reporting workflow. Streamline real-time tracking of on-time performance, vehicle availability, and passenger load factors to drive data-driven decision-making. Automate complex reporting cycles, identify service bottlenecks, and enhance transit reliability with actionable insights designed for modern public transport management.

Start
1. Fetch Daily Transit Logs
2. Fetch Target KPI Thresholds
3. Calculate Average Delay Duration
4. Calculate On-Time Trip Percentage
5. Compute Variance from Target
6. Calculate Delay Impact Score
7. Create KPI Daily Report Entry
8. Create Alert Task for Critical Deviations
9. Create Routine Review Task
10. Update Incident Status
11. Generate Weekly Performance Dashboard
12. Send KPI Summary to Stakeholders
13. Send Emergency Delay Alert
End

Start of the Workflow/Process.

Retrieve all completed trip entries and delay logs from the Transit Logs data model for the specified period.

Retrieve the predefined KPI targets (e.g., On-Time Percentage target) from the KPI Configuration data model.

Calculate the average value of the 'delay_minutes' property from the fetched transit logs.

Calculate the percentage of trips where 'status' equals 'On-Time' relative to total trips.

Calculate the difference between the Actual On-Time Percentage and the Target KPI Threshold.

Execute a formula combining average delay duration and frequency of delays to determine a severity score.

Create a new record in the KPI Reporting data model containing the calculated metrics for the day.

Create a task for the Operations Manager if the Variance from Target exceeds the allowed threshold.

Create a recurring task for the Data Analyst to verify the accuracy of the aggregated data.

Update the 'last_reviewed' timestamp in the KPI Reporting entry to indicate the monitoring cycle is complete.

Generate a visual report/dashboard summarizing the KPI trends from the KPI Reporting data model.

Send an automated email containing the daily KPI summary and variance results to the management distribution list.

Send an SMS alert to the Fleet Supervisor if the Delay Impact Score exceeds the critical threshold.

End of the Workflow/Process.

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