Property Maintenance and Repair Workflow

Start of the Workflow/Process.

Retrieve the specific repair request entry and associated property details from the Maintenance Data Model.

Retrieve tenant contact details and phone number linked to the property address.

Update the status of the maintenance entry to 'In Progress' or 'Assigned' once a technician is found.

Generate a new entry in the Work Order Data Model based on the details of the maintenance request.

Create a task for the assigned maintenance technician to perform an on-site inspection.

Get all line items from the related Work Order parts list.

Sum the cost of all parts and materials identified during the inspection.

Add the labor cost to the aggregated material cost to get the final repair estimate.

Create a task for the Property Manager to approve or reject the repair estimate if it exceeds a certain threshold.

Update the Work Order entry with the final calculated cost and approved status.

Create a task for the technician to perform the actual repair work.

Update the original maintenance request entry status to 'Completed' after the repair task is finished.

Send an email to the tenant informing them that the repair is finished and the property is inspected.

Send an SMS to the property owner notifying them of the completed repair and the final cost incurred.

Create a permanent entry in the Property History Data Model to log this repair for future reference.

Create a summary report of all completed repairs and total expenditures for the month.

Aggregate all completed work order costs to calculate the total monthly maintenance expenditure.

End of the Workflow/Process.