Bug Tracking and Resolution Workflow

Start of the Workflow/Process.

Initialize a new entry in the Bug Data Model with details like severity, description, and reporter.

Update the status of the bug entry (e.g., New, In Progress, Resolved, Closed) as it moves through the workflow.

Create a task assigned to a specific developer to investigate and fix the reported bug.

Retrieve existing entries from the Bug Data Model to check for duplicate reports or related historical bugs.

Create a task for the QA Engineer to verify the fix once the developer marks the bug as 'Resolved'.

A set of sub-tasks within the QA task to ensure reproduction steps are followed and regression is checked.

Calculate the duration between 'Created Date' and 'Resolved Date' to track SLA compliance.

Aggregate all bug entries to calculate the average number of high-severity bugs currently open.

Send an automated email to the original reporter when the bug status changes to 'Resolved'.

Send an email notification to the assigned developer when a new high-priority bug is assigned to them.

Update the bug entry with the 'Resolution Notes' and 'Root Cause' provided by the developer.

Generate a report summarizing the number of resolved vs. unresolved bugs for stakeholders.

Delete a bug entry if it is identified as a complete duplicate of an existing record.

Send an SMS alert to the On-Call Engineer if a bug is flagged with 'Critical' severity.

End of the Workflow/Process.