CRM Data Cleansing Checklist

Unlock clean, reliable data for your CRM! This CRM Data Cleansing Checklist guides you through a step-by-step process to eliminate duplicates, correct errors, and enrich your customer information. Boost sales, improve reporting, and maximize your CRM investment. Download now!

This Template was installed 4 times.

Data Source Assessment

1 of 10

Evaluate the quality and completeness of the data within your existing systems.

Describe the primary data sources being assessed (e.g., spreadsheets, legacy systems, other CRMs).

Estimated total number of records in the primary data source.

Data Source Accessibility

Last Data Source Audit Date

Briefly outline any known data quality issues or concerns regarding the source(s).

Data Profiling

2 of 10

Analyze data characteristics, identify inconsistencies, and determine data types.

Total Records Analyzed

Number of Null Values in 'FirstName' Field

Number of Records with Invalid Email Format

Data Type of 'City' Field (in Source System)

Potential Issues Identified (Select all that apply)

Detailed Notes on Data Quality Issues Observed

Standardization & Formatting

3 of 10

Establish and enforce data standards for names, addresses, phone numbers, and other key fields.

Naming Convention for Contacts

Address Formatting Standard

Phone Number Length Verification (digits)

Date Format Standardization

Standardized Country Code Format (e.g., +1)

Deduplication

4 of 10

Identify and merge or remove duplicate records.

Record Count Before Deduplication

Deduplication Method

Matching Criteria (Select all that apply)

Number of Potential Duplicates Identified

Resolution Strategy for Duplicates

Number of Records Merged

Number of Records Deleted

Data Enrichment

5 of 10

Supplement existing data with additional information from external sources.

Select Data Enrichment Services Used

Percentage of Records Enriched

Summary of Enrichment Logic & Rules

Sample Enriched Data File

Data Enrichment Provider

Notes on Data Quality Post-Enrichment

Data Validation Rules

6 of 10

Implement validation rules to prevent future data entry errors.

Phone Number Length

Postal Code Length

Country Selection

Date of Birth (Future Date Check)

Job Title Format

Account Number Format

Required Fields

Data Migration & Integration

7 of 10

Ensure data integrity during the migration or integration process.

Number of Records to Migrate

Migration Approach (Full/Incremental)

Planned Migration Start Date

Estimated Migration Duration

Mapping of Source and Target Fields (Detailed)

Data Transformation Rules Applied

Sample Data File (for testing)

Data Security & Compliance

8 of 10

Verify data security measures and compliance with relevant regulations.

Data Encryption Method

Access Control Implementation

Last Security Audit Date

Number of Active User Accounts

Description of Data Masking Procedures (if applicable)

Compliance Standard Adherence (Select all that apply)

Security Policy Document (upload)

User Training & Documentation

9 of 10

Train users on data cleansing procedures and maintain clear documentation.

Training Materials Overview

Training Modules Covered

Training Completion Deadline

Number of Users Trained

User Training Records (e.g., attendance sheets)

Summary of Key Training Points

Ongoing Monitoring & Maintenance

10 of 10

Establish processes for continuous data quality monitoring and maintenance.

Last Data Quality Audit Date

Number of Duplicate Records Detected (Monthly)

Data Quality Monitoring Tool Used

Next Scheduled Data Quality Review

Summary of Recent Data Quality Issues & Resolutions

Current Data Quality Risk Level

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