ERP Business Continuity Planning Checklist
Ensure your business thrives, even when the unexpected happens. Our ERP Business Continuity Planning Checklist provides a step-by-step guide to safeguarding your critical ERP data and processes, minimizing downtime and maximizing resilience. Download now and build a robust plan for continued success.
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Risk Assessment & Impact Analysis
Identify potential disruptions and their impact on critical business processes.
Describe potential ERP system failures (e.g., hardware, software, network)
Identify critical business processes dependent on ERP
Estimated financial impact (revenue loss) per day of ERP downtime
Estimated time to restore ERP functionality (RTO)
Which departments are most affected by ERP downtime?
Date of last risk assessment review
Data Backup & Recovery
Verify data backup procedures, storage locations, and recovery time objectives (RTOs).
Backup Frequency (e.g., daily, weekly)
Last Successful Full Backup Date
Next Scheduled Full Backup Date
Retention Period (in days)
Backup Storage Location(s)
Backup Type (Full, Incremental, Differential)
Example Backup Log File (optional)
Recovery Time Objective (RTO) (in hours)
System Redundancy & Failover
Assess the effectiveness of redundant systems and failover capabilities.
Number of Redundant Servers
Failover Mechanism Type
Maximum Failover Time (minutes)
Last Failover Test Date
Description of Failover Procedure
Geographic Redundancy Status
Network Diagram (showing redundant systems)
Communication Plan
Define communication protocols and responsibilities during a disruption.
Primary Contact Name (ERP Incident)
Primary Contact Phone Number
Secondary Contact Name
Secondary Contact Phone Number
Pre-Approved Communication Templates (examples)
Communication Channels (choose all that apply)
Last Communication Plan Review Date
Escalation Procedure Details (who to contact when)
Alternative Work Locations & Resources
Plan for alternative work locations, equipment, and personnel.
Primary Alternate Work Location
Secondary Alternate Work Location
Number of Laptops Available
Number of Mobile Hotspots Available
Communication Method for Remote Team
Last Check of Alternate Work Location Readiness
Necessary Software Available Remotely
Third-Party Dependencies
Evaluate dependencies on external vendors and service providers.
Critical Vendor Identification
Vendor Service Level Agreements (SLAs)
Vendor Contact Point - Primary
Vendor Contact Point - Secondary
Last Vendor Contact Verification Date
Critical Services Provided by Vendors
Potential Risks Associated with Vendor Dependencies
Testing & Training
Schedule regular drills and training sessions for all stakeholders.
Number of Participants in Training Session
Date of Last Business Continuity Drill
Estimated Time to Recover from Simulated Failure (Hours)
Simulated Failure Scenarios Tested (Select all that apply)
Summary of Training Feedback and Key Learnings
Overall Effectiveness of Training (Rating 1-5, 5 being most effective)
Upload Training Documentation/Recordings (Optional)
Plan Maintenance & Updates
Ensure the business continuity plan is reviewed and updated periodically.
Last Plan Review Date
Next Scheduled Review Date
Review Frequency (Months)
Summary of Changes Made
Review Type
Supporting Documentation (e.g., review minutes)
Responsible Party for Review
Incident Response Procedures
Outline steps for responding to and resolving ERP-related incidents.
Initial Incident Description
Incident Severity Level
Estimated Impacted Users
Incident Start Time
Time Incident Notified
Primary Contact Person
Troubleshooting Steps Taken
Relevant Log Files/Screenshots
Resolution Details
Incident Resolution Date
Post-Incident Review & Improvement
Conduct post-incident reviews to identify areas for improvement in the business continuity plan.
Summary of Incident and Impact
Downtime Duration (in hours)
Date of Incident
Root Cause Analysis Findings
Contributing Factors (select all that apply)
Recommended Corrective Actions
Planned Implementation Date of Corrective Actions
Reviewer Signature
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