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Table Service Checklist

Master the art of impeccable table service! Our comprehensive Table Service checklist ensures flawless execution, boosting guest satisfaction & elevating your hospitality business. Download now for checklists covering setup, service techniques, and more!

This Template was installed 5 times.

Pre-Service Setup

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Tasks to be completed *before* guests arrive, ensuring a smooth and efficient service.

Confirm Table Count

Check Linen Availability

Verify Tableware Setups

Note any special requests or dietary restrictions received

Check Salt, Pepper, Sugar Levels

Confirm Bread/Rolls Status

Guest Arrival & Seating

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Procedures for welcoming guests and escorting them to their tables.

Number of Guests in Party

Seating Preference (if any)

Reservation Status

Table Assigned

Guest Name (for reservation confirmation)

Special Requests / Notes (e.g., highchair, allergies)

Menu Presentation & Order Taking

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Steps involved in presenting the menu and accurately recording guest orders.

Confirm Menu Knowledge

Guest Dietary Restrictions?

Record Dietary Notes (if any)

Wine Pairing Recommendation Offered?

Guest Drink Preferences (Record)

Specific Order Notes (e.g., allergies, cooking preferences)

Beverage Service

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Procedures for serving drinks, including water, alcoholic beverages, and non-alcoholic options.

Water Service - Initial Offering?

Wine List Presentation?

Number of wine glasses at each setting?

Notes on wine pairings or guest preferences (if any)?

Cocktail Service - Order Taking?

Non-alcoholic beverage options offered?

Time to replenish water glasses (check frequency)?

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Any special dietary restrictions relating to beverages?

Food Service & Timing

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Guidelines for presenting food, ensuring correct temperature and order of courses, and maintaining appropriate timing.

Course Delivery Time (Minutes)

Appetizer Presentation Style

Main Course Plating

Temperature of Hot Dishes (Celsius/Fahrenheit)

Special Dietary Requirements/Allergies Notes for this table

Wine Pairing Recommendations (if applicable)

Estimated time for delivery of Main Course

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Notes on portion sizes (e.g., larger portions, smaller portions)

Table Maintenance & Bus Clearing

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Tasks to keep the table clean, tidy, and presentable throughout the meal.

Number of soiled plates/cutlery requiring bussing

Items needing replacement (select all that apply)

Notes on table condition (spills, damage, etc.)

Quantity of water refills provided

Table Reset Status

Evidence of Spills (select all that apply)

Table Number

Guest Interaction & Problem Resolution

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Guidelines for providing attentive service, anticipating guest needs, and addressing any complaints or issues.

Guest Name (if known)

Summary of Guest Interaction (Positive or Negative)

Guest Satisfaction Rating (1-5, 1=Very Dissatisfied, 5=Very Satisfied)

Details of Any Complaints/Issues Raised by Guest

Complaint Category (if applicable)

Resolution Provided to Guest (if any)

Resolution Effectiveness (Guest Perspective)

Staff Member Responsible for Resolution (if applicable)

Additional Notes/Comments

Bill Presentation & Payment

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Procedures for presenting the bill, processing payments, and thanking guests.

Bill Total (Pre-Tax)

Tax Amount

Service Charge (if applicable)

Total Amount Due

Payment Method

Guest Signature (If Required)

Bill Splitting (if applicable)

Tip Amount (Guest Provided)

Notes (e.g., discrepancies, special requests)

Post-Service Reset

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Tasks to be completed *after* guests have left, preparing the table for the next service.

Number of Chairs Returned to Stack

Number of Linens Replaced

Tableware Status (Select all that apply)

Notes on Table Condition (e.g., stains, damage)

Overall Table Reset Quality

Reset Completion Time

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Check for Left Behind Items

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