HR Case Management Checklist Template

Streamline investigations and resolutions with our HR Case Management Checklist Template. Ensure compliance, consistency, and thorough documentation for every employee relations matter, from performance issues to legal claims. Download now and protect your organization.

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Case Intake & Initial Assessment

1 of 8

Documents initial reporting, identifies case type, and determines immediate action required.

Reporting Source Description

Case Type

Date of Incident/Report

Time of Incident/Report (if known)

12:00 AM
12:15 AM
12:30 AM
12:45 AM
1:00 AM
1:15 AM
1:30 AM
1:45 AM
2:00 AM
2:15 AM
2:30 AM
2:45 AM
3:00 AM
3:15 AM
3:30 AM
3:45 AM
4:00 AM
4:15 AM
4:30 AM
4:45 AM
5:00 AM
5:15 AM
5:30 AM
5:45 AM
6:00 AM
6:15 AM
6:30 AM
6:45 AM
7:00 AM
7:15 AM
7:30 AM
7:45 AM
8:00 AM
8:15 AM
8:30 AM
8:45 AM
9:00 AM
9:15 AM
9:30 AM
9:45 AM
10:00 AM
10:15 AM
10:30 AM
10:45 AM
11:00 AM
11:15 AM
11:30 AM
11:45 AM
12:00 PM
12:15 PM
12:30 PM
12:45 PM
1:00 PM
1:15 PM
1:30 PM
1:45 PM
2:00 PM
2:15 PM
2:30 PM
2:45 PM
3:00 PM
3:15 PM
3:30 PM
3:45 PM
4:00 PM
4:15 PM
4:30 PM
4:45 PM
5:00 PM
5:15 PM
5:30 PM
5:45 PM
6:00 PM
6:15 PM
6:30 PM
6:45 PM
7:00 PM
7:15 PM
7:30 PM
7:45 PM
8:00 PM
8:15 PM
8:30 PM
8:45 PM
9:00 PM
9:15 PM
9:30 PM
9:45 PM
10:00 PM
10:15 PM
10:30 PM
10:45 PM
11:00 PM
11:15 PM
11:30 PM
11:45 PM

Number of Individuals Involved

Immediate Action Required?

Summary of Initial Report

Investigation Planning

2 of 8

Outlines steps for conducting a thorough and impartial investigation, including witness identification and evidence gathering.

Number of Witnesses to Interview

Investigator Assigned

Planned Start Date of Investigation

Initial Investigative Plan Outline

Relevant Documentation (e.g., initial complaint)

Potential Evidence to Collect

Evidence Collection & Analysis

3 of 8

Records interviews, documents review, and summarizes findings related to the case.

Interview Date

Interview Time

12:00 AM
12:15 AM
12:30 AM
12:45 AM
1:00 AM
1:15 AM
1:30 AM
1:45 AM
2:00 AM
2:15 AM
2:30 AM
2:45 AM
3:00 AM
3:15 AM
3:30 AM
3:45 AM
4:00 AM
4:15 AM
4:30 AM
4:45 AM
5:00 AM
5:15 AM
5:30 AM
5:45 AM
6:00 AM
6:15 AM
6:30 AM
6:45 AM
7:00 AM
7:15 AM
7:30 AM
7:45 AM
8:00 AM
8:15 AM
8:30 AM
8:45 AM
9:00 AM
9:15 AM
9:30 AM
9:45 AM
10:00 AM
10:15 AM
10:30 AM
10:45 AM
11:00 AM
11:15 AM
11:30 AM
11:45 AM
12:00 PM
12:15 PM
12:30 PM
12:45 PM
1:00 PM
1:15 PM
1:30 PM
1:45 PM
2:00 PM
2:15 PM
2:30 PM
2:45 PM
3:00 PM
3:15 PM
3:30 PM
3:45 PM
4:00 PM
4:15 PM
4:30 PM
4:45 PM
5:00 PM
5:15 PM
5:30 PM
5:45 PM
6:00 PM
6:15 PM
6:30 PM
6:45 PM
7:00 PM
7:15 PM
7:30 PM
7:45 PM
8:00 PM
8:15 PM
8:30 PM
8:45 PM
9:00 PM
9:15 PM
9:30 PM
9:45 PM
10:00 PM
10:15 PM
10:30 PM
10:45 PM
11:00 PM
11:15 PM
11:30 PM
11:45 PM

Interview Notes (Detailed Account)

Audio/Video Recording (if applicable)

Documents Reviewed (Check all that apply)

Summary of Key Findings

Investigator Signature

Legal Review & Consultation

4 of 8

Tracks consultations with legal counsel and documents their advice regarding the case.

Date of Initial Legal Consultation

Summary of Legal Advice Received

Legal Counsel Assigned

Specific Legal Risks Identified

Guidance on Investigative Steps

Estimated Legal Costs (USD)

Corrective Action & Resolution

5 of 8

Details actions taken to address the issue, including disciplinary measures or policy changes.

Disciplinary Action Type

Detailed Explanation of Corrective Action

Length of Suspension (Days)

Effective Date of Corrective Action

Employee Acknowledgement of Action (Summary)

Employee Signature

HR Representative Signature

Documentation & Recordkeeping

6 of 8

Ensures all relevant case files, interviews, and actions are properly documented and secured.

Case Summary & Key Findings

Interview Transcripts (Audio/Video)

Supporting Documents (Emails, Reports)

Date of Document Creation/Review

Document Classification (e.g., Confidential, Internal)

Number of Pages/Files

Reviewer Signature

Case Closure & Follow-Up

7 of 8

Verifies case resolution, monitors for recurrence, and updates procedures as needed.

Case Closure Date

Summary of Resolution & Actions Taken

Case Outcome

Number of Policy Violations

Employee Feedback on Resolution (If applicable)

Training Needs Identified?

Date of Follow-Up Review (if applicable)

Reporting & Compliance

8 of 8

Details compliance reporting requirements and tracks completion of associated tasks.

Report Submission Date

Reporting Jurisdiction

Case Number Assigned (if applicable)

Summary of Reporting Requirements Met

Report Type

Supporting Documentation (e.g., Compliance Forms)

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