Technology Audit Checklist

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This Template was installed 3 times.

Business Strategy & Alignment

1 of 10

Assessing how technology supports overall real estate business goals and strategies.

Describe the real estate company's overarching business goals.

How does the company currently use technology to support those goals?

What are the biggest technology-related challenges preventing the achievement of these goals?

Estimated annual budget allocated to technology (USD)

What is the company's current level of digital maturity (e.g., Basic, Intermediate, Advanced)?

Which of the following technology priorities are deemed most important? (Select all that apply)

Date of last formal technology strategy review

Website & Online Presence

2 of 10

Evaluating the functionality, performance, and security of the company's website and online platforms.

Website Page Load Speed (seconds)

Website Platform (e.g., WordPress, Squarespace, Custom)

Mobile Responsiveness Check (Select all that apply)

Summary of Recent Website Updates (past 12 months)

SSL Certificate Status (Valid, Expired, Not Installed)

Screenshot of Website Home Page (for visual assessment)

Average Monthly Website Traffic (unique visitors)

CRM & Client Relationship Management

3 of 10

Reviewing the use of CRM systems to manage leads, clients, and property information.

Which CRM system(s) are currently in use?

If 'Other' CRM selected above, please specify:

Approximately how many active contacts are in the CRM?

Which of these CRM features are currently utilized?

Describe the current processes for adding new leads to the CRM.

How well are property listings integrated with the CRM?

Date of last CRM system review or update.

What are the biggest challenges/pain points with the current CRM implementation?

Marketing Automation & Digital Marketing

4 of 10

Examining the automation of marketing efforts, including email marketing, social media, and advertising.

Website Traffic (Monthly)

Average Email Open Rate

Average Click-Through Rate (Email)

Current Marketing Automation Platform Used

Digital Marketing Channels Utilized

Description of Social Media Strategy

Lead Source Tracking Accuracy

Last Marketing Campaign Performance Review Date

Data Management & Analytics

5 of 10

Analyzing how data is collected, stored, analyzed, and used to inform decision-making.

Number of Active Listings in CRM

Approximate Total Records in Property Database

Primary Data Storage Method

Describe the process for Data Entry and Validation

Which of the following data sources are integrated?

What analytics tools are currently being used?

Briefly describe how data is used to optimize marketing campaigns.

Date of Last Data Backup

Property Management Systems (PMS)

6 of 10

Focuses on systems used to manage rental properties, maintenance requests, and tenant communications (if applicable).

PMS Vendor Currently in Use?

If 'Other' was selected above, please specify the PMS vendor.

Number of Properties Managed Through the PMS?

Which of these PMS features are currently utilized?

If 'Other' was selected above, please specify the PMS features utilized.

Last PMS System Upgrade Date?

Does the PMS integrate with other systems (e.g., accounting, CRM)?

If yes above, please list the integrated systems and describe the integration.

Is tenant data stored and managed within the PMS?

Transaction Management & e-Signature

7 of 10

Checking processes and software used for managing transactions, contracts, and electronic signatures.

Current e-Signature Software Used?

If 'Other' selected above, please specify:

Are transaction workflows automated?

Average time (in days) to finalize a transaction (pre-tech audit)

Sample Transaction Workflow Document (for review)

Which integrations are used with the e-signature platform?

Last time e-signature platform was reviewed for security updates

Describe any pain points or inefficiencies related to transaction management and e-signature processes.

Cybersecurity & Data Privacy

8 of 10

Evaluating the measures in place to protect sensitive data and comply with privacy regulations.

What cybersecurity framework(s) are you following (e.g., NIST, ISO 27001)?

How many active user accounts are in your primary systems?

Do you regularly conduct vulnerability scans of your systems?

Briefly describe your data backup and recovery procedures.

Which of the following data privacy regulations apply to your business?

Do you have a written incident response plan?

Please upload your current privacy policy (if applicable).

Describe employee training procedures related to data privacy and security.

Hardware & Infrastructure

9 of 10

Assessing the physical equipment and underlying infrastructure supporting technology operations.

Number of Desktops/Laptops in Use

Number of Servers (Physical/Virtual)

Primary Internet Service Provider (ISP)

Internet Bandwidth (Download Speed in Mbps)

Backup Solution Type

Last Hardware Inventory Date

Description of Current Network Topology

Wireless Network Security Protocol

UPS (Uninterruptible Power Supply) Capacity (in VA)

Training & User Adoption

10 of 10

Reviewing the effectiveness of training programs and user adoption rates for key technologies.

Percentage of Employees Trained on Primary CRM System

Average Time to Complete Core Software Training (in hours)

Training Delivery Method (Select all that apply)

Describe the current onboarding process for new technology introductions.

How are ongoing technology skill gaps identified and addressed?

Which technologies experience the most significant user adoption challenges?

Date of last user training needs assessment

Describe examples of user feedback regarding technology training or support.

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