Bus Route Planning & Optimization Audit Checklist - Public Transit

Ensure efficient and cost-effective bus routes! This audit checklist helps you analyze route performance, identify bottlenecks, and optimize schedules for maximum passenger satisfaction and operational excellence. Download now and revolutionize your public transit network.

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Route Network Analysis

1 of 10

Assessment of overall route coverage, redundancy, and efficiency.

Total Route Miles

Number of Routes Served

Average Route Length (Miles)

Route Network Density (High/Medium/Low)

Route Redundancy (High/Medium/Low)

Description of Route Network Structure

Date of Last Network Review

Rider Demand & Performance Data Review

2 of 10

Examination of ridership data, on-time performance, and service frequency across routes.

Average Daily Ridership (Last 7 Days)

Peak Hour Ridership (AM)

Peak Hour Ridership (PM)

Date of Last Ridership Data Collection

Time of Peak Ridership (AM)

Time of Peak Ridership (PM)

Ridership Trend (Last 3 Months)

On-Time Performance (%)

Route Alignment & Infrastructure Assessment

3 of 10

Evaluation of route alignment, road conditions, traffic signals, and potential obstructions.

Identify locations of road surface issues (potholes, cracks) along the route.

Average speed of buses along the route (mph).

Describe any observed traffic signal timing issues impacting bus travel time.

Number of pedestrian crosswalks along the route.

Note any observed obstructions (e.g., parked cars, construction) affecting bus maneuverability.

Condition of bus shelters along the route?

Date of last infrastructure inspection of the route.

Accessibility & Equity Considerations

4 of 10

Review of route accessibility for individuals with disabilities and equitable service provision across different communities.

Are bus stops ADA compliant (ramps, detectable warnings)?

Number of routes serving low-income areas

Level of consultation with disability advocacy groups during route planning?

Describe any observed accessibility barriers for riders with disabilities.

Is service frequency adequate in areas with a high proportion of seniors?

Percentage of ridership within a defined equity focus area (e.g., low-income, minority populations)

Describe any identified gaps in service to underserved communities.

Integration with Other Transportation Modes

5 of 10

Analysis of connections to other transit systems, bike paths, and pedestrian walkways.

Proximity to Rail Stations

Distance to Nearest Bike Share Station (miles)

Coordination with Park & Ride Facilities

Modes Integrated With (Select all that apply)

Location of Key Transfer Points (Map)

Description of Transfer Procedures

Operational Efficiency and Cost Analysis

6 of 10

Assessment of fuel consumption, driver productivity, and overall route operating costs.

Average Fuel Consumption (Gallons/Mile)

Driver Hours per Route (Average)

Maintenance Costs per Bus (Annual)

Route Operating Cost per Rider

Bus Utilization Rate (%)

Average Layover Time (Minutes)

Total Route Mileage

Passenger Feedback and Complaints

7 of 10

Review of passenger feedback regarding route convenience, reliability, and safety.

Describe the issue you experienced.

Rate your overall satisfaction with the route (1-5, 1 being very dissatisfied, 5 being very satisfied).

What best describes the nature of your complaint?

Which aspects of the route/service need improvement?

Date of the incident/experience

Time of the incident/experience

Location of the incident (if applicable)

Compliance with Regulations and Standards

8 of 10

Verification of adherence to applicable local, state, and federal regulations regarding route planning and operation.

Applicable Local Route Planning Ordinances Reviewed?

Compliance with ADA (Americans with Disabilities Act) Route Standards?

Minimum Safe Following Distance (feet) – Confirmed adherence to regulations?

Date of Last Regulatory Review

Summary of Deviations and Corrective Actions

Supporting Documentation (e.g., permits, approvals)

Compliance with State Route Design Manual?

Future Growth and Adaptation

9 of 10

Planning considerations for population growth, land use changes, and evolving transportation needs.

Projected Population Growth (5-year)

Anticipated Land Use Changes & Impact

Potential New Route Corridors Identified?

Date of Next Route Review/Revision

Potential New Transportation Technologies to Consider?

Notes on Potential Service Expansion Areas

Technology Integration & Data Utilization

10 of 10

Evaluation of the use of technology (e.g., GPS tracking, real-time passenger information) to optimize route planning and improve efficiency.

Percentage of buses equipped with GPS tracking

Real-time passenger information system implemented?

Data sources utilized for route optimization (Select all that apply)

Date of last data analytics platform update

Description of data analytics methods used for route optimization

Use of predictive analytics for ridership forecasting?

Upload screenshot of dashboard displaying key performance indicators (KPIs)

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