Public Transport Real-Time Information System Audit Checklist Template
Ensure passenger satisfaction & operational efficiency! This comprehensive Real-Time Information System Audit Checklist Template guarantees your public transport network delivers accurate, timely updates-keeping riders informed and your system running smoothly. Download now & optimize your passenger experience!
This Template was installed 4 times.
System Hardware & Infrastructure
Assessment of server performance, network connectivity, and overall system hardware health.
Server CPU Utilization (%)
Server RAM Utilization (%)
Network Latency (ms)
Disk Space Utilization (%)
Last Server Maintenance Date
Operating System Version
Redundancy Status
Data Accuracy & Reliability
Verification of data sources, data validation processes, and overall data integrity.
Data Source Error Rate (%)
Data Validation Method Used
Last Data Validation Audit Date
Description of Data Validation Process
Data Source Agreement Status
Number of Data Errors Identified in Last Audit
Summary of Corrective Actions Taken for Identified Errors
User Interface (UI) & Accessibility
Evaluation of website, mobile app, and display screen usability and accessibility for all users.
Website/App Color Contrast Complies with WCAG Guidelines?
Keyboard Navigation Fully Functional?
Minimum Font Size (pt) on Key Information Displays
Assistive Technologies Supported (e.g., Screen Readers)?
Alternative Text Provided for Images?
Describe any identified accessibility issues:
Real-Time Data Feed Integration
Examination of API connections, data synchronization, and reliability of incoming real-time data feeds.
Data Synchronization Latency (seconds)
Data Source 1: Integration Method
Data Source 2: Integration Method
Data Quality Metrics Validated
Last Data Feed Integrity Check Date
Data Feed Update Frequency
Description of Data Transformation Processes
Sample Data Feed File
Display Screen Functionality & Maintenance
Verification of screen visibility, brightness, updates, and scheduled maintenance procedures.
Screen Brightness (Nits)
Screen Contrast Ratio
Screen Resolution
Last Screen Cleaning Date
Last Update Check Time
Screen Status
Any Unusual Observations/Notes
Mobile App Performance & Updates
Assessment of app stability, loading times, data synchronization, and update processes.
Average App Loading Time (seconds)
Crash Rate (crashes per 1000 sessions)
Operating System Compatibility (iOS/Android)
Last App Update Date
App Store Rating (current)
Description of any recent performance issues
Features Tested and Verified (select all that apply)
Website Performance & Responsiveness
Evaluation of website speed, mobile responsiveness, and ease of navigation.
Average Page Load Time (seconds)
Time to First Byte (TTFB) (seconds)
Mobile Responsiveness Assessment
Cross-Browser Compatibility
Last Website Performance Test Date
Notes on Observed Performance Issues
Data Security & Privacy
Review of security protocols, user data protection measures, and compliance with relevant privacy regulations.
Data Encryption Method
Access Control Type
Data Retention Period (in days)
Compliance Standards
Summary of Data Privacy Policy Review
Data Breach Response Plan Status
System Backup & Disaster Recovery
Examination of backup procedures, data recovery capabilities, and disaster preparedness plans.
Frequency of Full Backups (Days)
Retention Period for Full Backups (Days)
Frequency of Incremental/Differential Backups (Hours)
Date of Last Successful Full Backup
Description of Backup Location(s)
Backup Media Types Used
Summary of Disaster Recovery Plan
Date of Last Disaster Recovery Drill
User Training & Support
Assessment of training provided to staff and support resources available to users.
Number of staff trained on the system (last 6 months)
Training delivery method (select all that apply)
Date of last system training update
Description of user support channels (e.g., phone, email, FAQ)
Average response time to user inquiries (in minutes)
Is user feedback actively collected and incorporated into system improvements?
Describe the process for providing ongoing user support and troubleshooting.
Public Transport Reporting Solution Screen Recording
Check out our public transport reporting solution in action! This screen recording showcases the key features and functionality, making it easy to understand how our system helps transit agencies and commuters. #public-transport #reporting #transit #passanger #data #analytics
Related Checklist Templates
Public Transport Noise Reduction Measures Audit Checklist Template
Train Signal System Inspection Checklist Template
Bus Route Deviation and Stop Accuracy Audit Checklist - Public Transit
Public Transport Accessibility for Passengers with Disabilities Audit Checklist Template
Tram Switchgear and Interlocking System Inspection Checklist Template
Bus Fleet Vehicle Washing & Maintenance Audit Checklist - Public Transit
Train Level Crossing Safety Inspection Checklist Template
Bus Fleet Air Quality Emissions Audit Checklist - Public Transit
Public Transport Security Camera System Checklist Template
Tram Wheel & Rail Inspection Checklist Template
We can do it Together
Need help with Checklists?
Have a question? We're here to help. Please submit your inquiry, and we'll respond promptly.