Public Transit Fare Collection System Audit Checklist
Ensure accurate fare collection and prevent revenue loss with our comprehensive Public Transit Fare Collection System Audit Checklist. This template helps identify vulnerabilities, maintain compliance, and optimize your public transport system's financial performance. Download now and streamline your audits!
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System Hardware & Infrastructure
Assessment of fare collection equipment functionality and physical condition.
Validator Serial Number
Total Number of Validators
Validator Physical Condition (Good/Fair/Poor)
Notes on Validator Condition/Damage
Last Maintenance Date
Time of Inspection
Location of Validator
Upload Photo of Validator
Software & Data Integrity
Verification of software updates, data backups, and data accuracy within the fare collection system.
Last Software Update Date
Software Version Number
Description of Software Updates Applied
Backup Frequency
Backup Type
Number of Data Integrity Checks Performed
Results of Last Data Integrity Check
Fare Media Validation
Inspection of ticket validators, card readers, and other fare media acceptance devices.
Validator Serial Number
Validator Operational Status
Number of Tickets Processed (Last Shift)
Card Reader Functionality
Any Observed Issues or Errors
Last Maintenance Date
Time of Inspection
Cash Handling Procedures
Review of cash handling processes, security protocols, and reconciliation procedures.
Starting Cash Float Amount
Cash Receipts Recorded
Cash Deposits Made
Over/Short Amount
Explanation of Over/Short (if applicable)
Cash Reconciliation Method
Date of Reconciliation
Time of Reconciliation
Cash Handler Signature
Security & Access Controls
Evaluation of system access permissions, password policies, and physical security measures.
Number of Authorized System Users
Password Complexity Requirements Enforced?
Which User Roles Have Elevated Privileges?
Last Password Policy Review Date
Multi-Factor Authentication Implemented for Admin Access?
Describe Physical Access Restrictions to System Hardware
Reporting & Analytics
Examination of generated reports, data analysis capabilities, and reporting accuracy.
Total Fare Revenue for Reporting Period
Number of Transactions Processed
Average Transaction Value
Payment Method Breakdown (Percentage)
Error Rate (%) - Fare Collection System
Date of Last Data Backup
Summary of Key Insights from Data Analysis
Integration with Other Systems
Verification of data flow and system compatibility with related public transport infrastructure (e.g., revenue management, passenger information).
Transaction Sync Latency (seconds)
Data Transfer Protocol Used
Description of Data Transfer Process
Systems Integrated With (select all that apply)
Last Data Integration Test Date
Details of Any Integration Errors Observed
User Training & Documentation
Review of staff training materials, operational manuals, and user documentation.
Training Manual Version Number
Modules Covered in Training (e.g., Fare Media, Cash Handling, Security)
Number of Staff Trained in Last Year
Date of Last Training Refresher
Training Delivery Method (e.g., Classroom, Online, Blended)
Upload Sample Training Material (e.g., Presentation Slides)
Summary of Training Feedback (e.g., from trainees)
Compliance & Regulatory Adherence
Confirmation of adherence to relevant legal and regulatory requirements regarding fare collection and data privacy.
Compliance with Accessibility Standards (e.g., ADA)
Last Compliance Audit Date
Summary of Findings from Last Compliance Audit
Data Privacy Regulations Compliance (e.g., GDPR, CCPA)
Number of Data Breach Incidents in the Past Year
Compliance with Fare Media Security Standards (e.g., EMV)
Upload of Relevant Compliance Certificates/Documents
Disaster Recovery & Business Continuity
Assessment of contingency plans for system failures, data recovery procedures, and business continuity measures.
Last DR/BC Plan Update Date
Recovery Time Objective (RTO) in hours
Recovery Point Objective (RPO) in hours
Summary of DR/BC Plan
Critical Systems Covered by DR Plan (Select all that apply)
Copy of Disaster Recovery Plan Document
Date of Last DR/BC Drill
Description of Issues Identified During Last Drill (if applicable)
Public Transport Reporting Solution Screen Recording
Check out our public transport reporting solution in action! This screen recording showcases the key features and functionality, making it easy to understand how our system helps transit agencies and commuters. #public-transport #reporting #transit #passanger #data #analytics
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