Public Transit Staff Training & Certification Audit Checklist Template

Ensure your transit workforce is ready! This comprehensive audit checklist simplifies tracking staff training, certifications, and compliance, minimizing risks and maximizing service quality. Download now & elevate your public transit operations.

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Training Program Overview

1 of 10

Assess the structure and content of the staff training program.

Program Description

Total Training Hours

Training Delivery Method (e.g., Online, Classroom)

Last Program Review Date

Target Audience (e.g., Drivers, Mechanics, Supervisors)

Program Version Number

Mandatory Training Records Verification

2 of 10

Verify completion records for all mandatory training modules.

Training Module: Safe Bus Operation

Training Module: Customer Service

Completion Date (MM/DD/YYYY)

Score/Assessment Result

Upload Certification Document

Verification Status

Employee ID

Refresher Training Compliance

3 of 10

Check adherence to schedules for refresher training courses.

Scheduled Refresher Training Date

Actual Refresher Training Completion Date

Training Module Status

Number of Staff Requiring Refresher Training

Number of Staff Who Completed Refresher Training

Reason for Non-Completion (if applicable)

Explanation for Non-Completion (if 'Other' selected)

New Hire Onboarding Training

4 of 10

Evaluate the effectiveness of onboarding programs for new staff.

Start Date of Onboarding

Onboarding Buddy Assigned?

Summary of Initial Job Duties Explained

Safety Briefing Completed?

Hours of Initial Training Completed

Initial Modules Covered (Select all that apply)

Name of Onboarding Supervisor

Specialized Training (e.g., First Aid, Security)

5 of 10

Review certifications and training records for specialized areas.

First Aid/CPR Certification Expiration Date (Individual)

Number of staff certified in First Aid/CPR

Last Refresher Training – First Aid/CPR

Security Training Completion Status

Security Training Certificate (Optional)

Emergency Response Training Completion

Specific Security Training Topics Covered (e.g., Active Shooter)

Training Materials & Resources

6 of 10

Evaluate the quality and accessibility of training materials.

Training Manuals (Current Version)

Description of Available Online Resources

Format of Training Materials (e.g., PDF, Video, Interactive)

Number of Copies of Physical Manuals Available Per Location

Which types of resources are available to staff?

Date of last update to training materials

Instructor Qualifications & Performance

7 of 10

Assess the qualifications and effectiveness of training instructors.

Years of Experience in Transit Training

Relevant Certifications Held (e.g., Adult Education, Transit Safety)

Description of Instructor's Relevant Experience

Instructor's Performance Review Rating (Most Recent)

Copy of Instructor's Certification(s)

Date of Last Performance Review

Training Effectiveness Evaluation

8 of 10

Review methods used to assess the effectiveness of training programs.

Average Post-Training Knowledge Score

Percentage of Staff Passing Knowledge Assessments

Summary of Trainee Feedback (Qualitative Data)

Method Used for Evaluating Training (e.g., Surveys, Observation, Performance Data)

Date of Last Training Effectiveness Evaluation

Which metrics are tracked to measure training effectiveness?

Description of any corrective actions taken based on evaluation findings.

Record Keeping & Documentation

9 of 10

Verify proper record-keeping practices related to training and certifications.

Number of Training Records Maintained

Last Record Keeping Audit Date

Record Storage Method (Digital/Paper)

Summary of Record Keeping Procedures

Sample Training Record (Digital)

Number of Missing Records

Record Retention Policy Compliance

Date of Last Record Retention Policy Review

Compliance with Regulations

10 of 10

Ensure training program meets all relevant legal and regulatory requirements.

Last Regulatory Compliance Review Date

Governing Regulatory Body

Specify 'Other' Governing Body (if selected)

Date of Last Regulatory Audit

Audit Outcome

Summary of Audit Findings (if applicable)

Copy of Latest Regulatory Audit Report

Accessibility Compliance Standard

Specify 'Other' Accessibility Compliance (if selected)

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