Public Transport Fare Evasion Prevention Audit Checklist

Minimize fare losses & enhance revenue! This Public Transport Fare Evasion Prevention Audit Checklist helps transit agencies identify vulnerabilities, strengthen controls, and protect vital operating funds. Ensure fair fares for all riders and optimize your transit system's financial health.

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Fare Collection Equipment Inspection

1 of 9

Assessment of ticket machines, validators, and other fare collection hardware for functionality and security.

Ticket Machine ID

Machine Operational Status

Number of Bills Accepted (if applicable)

Number of Coins Accepted (if applicable)

Description of any faults or issues

Card Reader Functionality

Last Maintenance Date

Time of Last Transaction

Fare Zone Signage and Markings

2 of 9

Verification of clear and accurate fare zone signage and markings at stations and on vehicles.

Zone Boundary Marker 1 Location

Signage Height (meters)

Sign Type (Zone Boundary)

Sign Condition

Zone Number Displayed Correctly?

Sign Visibility Obstructions?

Revenue Protection Procedures

3 of 9

Review of established procedures for handling cash, validating tickets, and minimizing revenue loss.

Cash Drawer Starting Balance (Morning)

Cash Drawer Ending Balance (Evening)

Cash Reconciliation Variance

Description of any cash reconciliation discrepancies

Ticket Validation Method (e.g., Manual, Automatic)

Types of tickets handled (select all that apply)

Date of last Cash Handling Procedure Review

Staff Training and Awareness

4 of 9

Evaluation of staff training programs regarding fare evasion prevention, detection, and reporting.

Training Modules Covered (Select all that apply)

Number of Staff Trained in the last year

Date of Last Refresher Training

Summary of Training Content

Training Delivery Method

Staff Understanding of Revenue Protection Policies

Security Camera Coverage

5 of 9

Assessment of CCTV camera placement and functionality to deter and identify fare evaders.

Number of Operational Cameras

Camera Angle Coverage (Platform Edge)

Camera Image Clarity

Last Camera Maintenance Date

Typical Time of Peak Fare Evasion Attempts

Any observed obstructions impacting camera view?

Passenger Interaction & Enforcement

6 of 9

Review of protocols for interacting with passengers and enforcing fare payment.

Describe any observed passenger behavior suggesting potential fare evasion attempts.

Was a warning issued to a suspected fare evader?

Approximate number of suspected fare evaders observed during the audit period.

Was a penalty notice issued?

Time of the incident (if applicable)

What interaction methods were used with passengers?

Describe any challenges encountered during passenger interaction.

Data Analysis & Reporting

7 of 9

Examination of data related to fare evasion incidents, patterns, and reporting procedures.

Total Fare Evasion Incidents Reported This Period

Estimated Revenue Loss Due to Fare Evasion (USD)

Primary Fare Evasion Method Observed (e.g., Ticketless Travel, Invalid Ticket)

Date of Data Analysis

Summary of Key Trends and Patterns Identified

Effectiveness of Current Prevention Strategies (Scale of 1-5)

Attach Supporting Data Files (e.g., Excel Spreadsheets)

Gate/Barrier System Performance

8 of 9

For systems with gates/barriers, evaluation of their operation and effectiveness in preventing unauthorized access.

Gate/Barrier Cycle Time (seconds)

Number of Passengers Processed (daily average)

Gate/Barrier Operational Status

Error Codes Displayed (if any)

Description of any observed issues or malfunctions

Last Maintenance Date

Number of Forced Entries Attempted (past month)

Penalty System & Enforcement

9 of 9

Examination of processes for issuing and enforcing penalties for fare evasion.

Number of Fare Evasion Penalties Issued (last month)

Average Penalty Amount (last month)

Penalty Payment Methods Accepted

Last Review Date of Penalty System Procedures

Reporting of Fare Evasion Incidents

Notes on Penalty System Effectiveness & Areas for Improvement

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