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Public Transport On-Time Performance Audit Checklist Template

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Data Collection & Reporting

NaN of 10

Verifies accuracy and completeness of on-time performance data.

Number of Routes Monitored

Reporting Period Start Date

Reporting Period End Date

Scheduled Departure Time (Sample)

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23:15
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23:45

Actual Departure Time (Minutes Late/Early)

Percentage of Data Points Included in Analysis

Data Collection Method

Data Validation Process

Route Scheduling & Optimization

NaN of 10

Assesses the efficiency of route planning and scheduling practices.

Scheduled Route Frequency (per hour)

Average Dwell Time at Stops (minutes)

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21:15
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22:00
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23:00
23:15
23:30
23:45

Route Optimization Software Used?

Description of Route Optimization Methodology

Date of Last Route Optimization Review

Average Route Length (km/miles)

Is peak hour service adjusted dynamically?

Traffic Management & Coordination

NaN of 10

Evaluates the effectiveness of traffic signal prioritization and coordination with other transportation modes.

Average Intersection Delay (seconds)

Traffic Signal Priority Implementation?

Time of Peak Congestion Start

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3:15
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3:45
4:00
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4:45
5:00
5:15
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5:45
6:00
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6:45
7:00
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8:00
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12:00
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22:00
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23:15
23:30
23:45

Coordination with Emergency Services?

Number of Signalized Intersections Served

Description of Traffic Management Initiatives

Traffic Flow Monitoring System in Place?

Vehicle Maintenance & Reliability

NaN of 10

Determines the impact of vehicle maintenance and reliability on on-time performance.

Last Inspection Mileage

Date of Last Major Service

Time Spent on Previous Repair

0:00
0:15
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4:00
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6:00
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Engine Hours (If Applicable)

Components Inspected (Check all that apply)

Notes on Previous Repairs/Issues

Overall Vehicle Condition (Based on Inspection)

Attach Inspection Report (Optional)

Driver Performance & Adherence

NaN of 10

Analyzes driver adherence to schedules and identifies areas for improvement.

Scheduled Departure Time

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0:15
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Actual Departure Time

0:00
0:15
0:30
0:45
1:00
1:15
1:30
1:45
2:00
2:15
2:30
2:45
3:00
3:15
3:30
3:45
4:00
4:15
4:30
4:45
5:00
5:15
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5:45
6:00
6:15
6:30
6:45
7:00
7:15
7:30
7:45
8:00
8:15
8:30
8:45
9:00
9:15
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9:45
10:00
10:15
10:30
10:45
11:00
11:15
11:30
11:45
12:00
12:15
12:30
12:45
13:00
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23:00
23:15
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23:45

Departure Delay (minutes)

Reason for Delay (if applicable)

Detailed Explanation of Delay (if applicable)

Adherence to Route Deviation Protocol?

Number of Route Deviations

Driver Signature

Passenger Boarding & Alighting

NaN of 10

Examines passenger boarding and alighting processes and their impact on punctuality.

Average Boarding Time (seconds)

Average Alighting Time (seconds)

Boarding/Alighting Area Condition

Boarding/Alighting Challenges

Detailed observations regarding passenger flow

Typical Peak Boarding Time

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Incident Response & Recovery

NaN of 10

Reviews procedures for responding to delays and recovering lost time.

Incident Start Time

0:00
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1:00
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2:45
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Brief Description of Incident

Estimated Delay (minutes)

Incident Category

Affected Routes

Incident Date

Actions Taken to Mitigate Delay

Incident Location

Real-time Monitoring & Communication

NaN of 10

Evaluates the effectiveness of real-time monitoring systems and passenger communication.

Real-time GPS Accuracy (meters)

Typical Delay Notification Delivery Time (minutes)

0:00
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22:45
23:00
23:15
23:30
23:45

Real-time tracking system provider

Communication Channels Used for Passenger Updates

Description of Communication Protocol Used

Effectiveness of passenger communication (self-reported)

Infrastructure & Environment

NaN of 10

Considers the impact of infrastructure conditions (e.g., track quality, road surface) and environmental factors (e.g., weather).

Track Gauge Variance (mm)

Road Surface Roughness Index (IRI)

Weather Condition at Time of Audit

Date of Last Track/Road Repair

Description of Environmental Impacts (e.g., noise, vibration)

GPS Coordinates of Problem Area (if applicable)

Track/Roadbed Degradation Score (1-5, 5=severe)

Stakeholder Coordination

NaN of 10

Assesses collaboration with relevant stakeholders (e.g., city planners, emergency services).

Regularity of Meetings with City Planners

Summary of Recent Collaboration with Emergency Services

Communication Channels with Local Businesses

Number of Joint Exercises with Police/Fire Department (Past Year)

Date of Last Collaborative Planning Session

Stakeholders Involved in Route Changes/Adjustments

Contact Name for Key Liaison (City Council)

We can do it Together

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