Public Transport On-Time Performance Audit Checklist Template

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This Template was installed 4 times.

Data Collection & Reporting

1 of 10

Verifies accuracy and completeness of on-time performance data.

Number of Routes Monitored

Reporting Period Start Date

Reporting Period End Date

Scheduled Departure Time (Sample)

Actual Departure Time (Minutes Late/Early)

Percentage of Data Points Included in Analysis

Data Collection Method

Data Validation Process

Route Scheduling & Optimization

2 of 10

Assesses the efficiency of route planning and scheduling practices.

Scheduled Route Frequency (per hour)

Average Dwell Time at Stops (minutes)

Route Optimization Software Used?

Description of Route Optimization Methodology

Date of Last Route Optimization Review

Average Route Length (km/miles)

Is peak hour service adjusted dynamically?

Traffic Management & Coordination

3 of 10

Evaluates the effectiveness of traffic signal prioritization and coordination with other transportation modes.

Average Intersection Delay (seconds)

Traffic Signal Priority Implementation?

Time of Peak Congestion Start

Coordination with Emergency Services?

Number of Signalized Intersections Served

Description of Traffic Management Initiatives

Traffic Flow Monitoring System in Place?

Vehicle Maintenance & Reliability

4 of 10

Determines the impact of vehicle maintenance and reliability on on-time performance.

Last Inspection Mileage

Date of Last Major Service

Time Spent on Previous Repair

Engine Hours (If Applicable)

Components Inspected (Check all that apply)

Notes on Previous Repairs/Issues

Overall Vehicle Condition (Based on Inspection)

Attach Inspection Report (Optional)

Driver Performance & Adherence

5 of 10

Analyzes driver adherence to schedules and identifies areas for improvement.

Scheduled Departure Time

Actual Departure Time

Departure Delay (minutes)

Reason for Delay (if applicable)

Detailed Explanation of Delay (if applicable)

Adherence to Route Deviation Protocol?

Number of Route Deviations

Driver Signature

Passenger Boarding & Alighting

6 of 10

Examines passenger boarding and alighting processes and their impact on punctuality.

Average Boarding Time (seconds)

Average Alighting Time (seconds)

Boarding/Alighting Area Condition

Boarding/Alighting Challenges

Detailed observations regarding passenger flow

Typical Peak Boarding Time

Incident Response & Recovery

7 of 10

Reviews procedures for responding to delays and recovering lost time.

Incident Start Time

Brief Description of Incident

Estimated Delay (minutes)

Incident Category

Affected Routes

Incident Date

Actions Taken to Mitigate Delay

Incident Location

Real-time Monitoring & Communication

8 of 10

Evaluates the effectiveness of real-time monitoring systems and passenger communication.

Real-time GPS Accuracy (meters)

Typical Delay Notification Delivery Time (minutes)

Real-time tracking system provider

Communication Channels Used for Passenger Updates

Description of Communication Protocol Used

Effectiveness of passenger communication (self-reported)

Infrastructure & Environment

9 of 10

Considers the impact of infrastructure conditions (e.g., track quality, road surface) and environmental factors (e.g., weather).

Track Gauge Variance (mm)

Road Surface Roughness Index (IRI)

Weather Condition at Time of Audit

Date of Last Track/Road Repair

Description of Environmental Impacts (e.g., noise, vibration)

GPS Coordinates of Problem Area (if applicable)

Track/Roadbed Degradation Score (1-5, 5=severe)

Stakeholder Coordination

10 of 10

Assesses collaboration with relevant stakeholders (e.g., city planners, emergency services).

Regularity of Meetings with City Planners

Summary of Recent Collaboration with Emergency Services

Communication Channels with Local Businesses

Number of Joint Exercises with Police/Fire Department (Past Year)

Date of Last Collaborative Planning Session

Stakeholders Involved in Route Changes/Adjustments

Contact Name for Key Liaison (City Council)

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