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Vendor Performance Evaluation Checklist for Supply Chain

Ensure reliable partnerships & optimize your supply chain! This Vendor Performance Evaluation Checklist helps you systematically assess vendor reliability, quality, and responsiveness. Drive continuous improvement and minimize disruptions with our actionable template. Download now and strengthen your supply chain!

This Template was installed 5 times.

Delivery & Lead Times

1 of 8

Assesses adherence to agreed-upon delivery schedules and lead times.

On-Time Delivery Percentage (%)

Average Lead Time (Days)

Last Delivery Date

Number of Late Deliveries (Past 12 Months)

Comments on Delivery Performance

Delivery Method (e.g., Truck, Air)

Product Quality & Compliance

2 of 8

Evaluates product quality, adherence to specifications, and relevant compliance standards.

Defect Rate (%)

Description of Quality Issues (if any)

Compliance with Industry Standards?

Quality Control Documentation (e.g., Certificates)

Adherence to Product Specifications?

Date of Last Quality Audit

Pricing & Cost Management

3 of 8

Reviews pricing competitiveness, cost reduction initiatives, and overall cost-effectiveness.

Quoted Price per Unit

Actual Price Paid per Unit

Price Variance (%)

Explanation of Price Variance (if applicable)

Payment Terms Adherence

Cost Reduction Initiatives Proposed

Total Cost Savings Achieved (if any)

Communication & Responsiveness

4 of 8

Measures the vendor's communication clarity, responsiveness to inquiries, and problem-solving abilities.

Average Response Time (Hours)

Clarity of Communication

Describe any communication challenges encountered.

Proactive Communication (e.g., updates on delays)

Date of last significant communication review

Communication Channels Used

Risk Management & Business Continuity

5 of 8

Evaluates the vendor's risk mitigation strategies and ability to maintain supply continuity.

Vendor Financial Stability Score (1-10)

Geographic Risk Exposure Level

Description of Business Continuity Plan (BCP) Summary

Last BCP Review/Update Date

Potential Disruptions Considered in BCP

BCP Documentation (Optional)

Sustainability & Ethical Practices

6 of 8

Assesses the vendor's commitment to sustainability, ethical sourcing, and social responsibility.

Do they have a publicly available sustainability policy?

Percentage of materials sourced sustainably (estimated)

Which certifications do they hold (e.g., Fair Trade, B Corp)?

Describe their efforts to reduce carbon emissions.

Do they conduct audits of their supply chain to ensure ethical labor practices?

Upload documentation related to sustainability reporting (e.g., CSR report)

Innovation & Collaboration

7 of 8

Measures the vendor’s willingness to collaborate on innovation and process improvements.

Describe any collaborative initiatives undertaken with the vendor.

Rate vendor’s willingness to explore new technologies (1-5, 1=Not at all, 5=Very willing)

Has the vendor proactively suggested process improvements?

Which of the following areas has the vendor shown interest in innovating?

Attach any documentation supporting collaborative efforts (e.g., meeting minutes, joint project plans).

Contractual Compliance

8 of 8

Verifies adherence to contractual obligations, including payment terms and service level agreements.

Contract Start Date

Contract Renewal Date

Contract Value (USD)

Payment Terms Adherence

SLA Compliance (Service Level Agreement)

Notes/Comments on Contractual Compliance

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