Religious Organization Congregant Feedback Survey Checklist
Strengthen your faith community! This checklist ensures you gather actionable insights from your congregants. Discover what's working, identify areas for growth, and build a more vibrant and fulfilling experience for everyone. Simple, effective, and tailored for religious organizations.
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Worship Experience
Questions about the service itself - music, sermon, atmosphere.
How would you rate the quality of the music during the service?
How engaging did you find the sermon?
Please describe what you enjoyed most about the worship service.
On a scale of 1-10 (1 being not relevant, 10 being extremely relevant), how relevant was the sermon to your life?
How would you rate the overall atmosphere of the service?
What, if anything, could be improved regarding the music selection or delivery?
Community & Connection
Assesses feelings of belonging and relationships within the organization.
How welcomed do you feel when attending services or events?
Which of the following activities make you feel most connected to our community? (Select all that apply)
On a scale of 1-10, how would you rate the opportunities to build relationships with other members?
Please share any specific examples of ways our community has made you feel supported or connected.
Do you feel you have opportunities to use your talents and gifts within the community?
Staff & Leadership
Feedback on the pastoral care, guidance, and overall leadership.
How approachable do you find our pastoral staff?
How effectively do our leaders communicate the organization's vision?
What qualities do you most appreciate in our leadership?
What suggestions do you have for improving the leadership team?
How satisfied are you with the level of pastoral care you receive?
On a scale of 1 to 10 (1 being low, 10 being high), how would you rate the overall support from staff?
Facilities & Accessibility
Evaluates the physical space, its cleanliness, and ease of access.
Rate the cleanliness of the sanctuary (1-5, 5 being very clean)
Rate the accessibility of restrooms (1-5, 5 being very accessible)
How easy is it to find parking?
Which accessibility features are important to you? (Select all that apply)
How would you rate the overall comfort of the seating?
Please share any suggestions for improving the facilities.
Programs & Activities
Feedback on specific programs offered, like Sunday school, youth groups, or outreach initiatives.
How helpful did you find the recent Bible Study series?
How often do you participate in fellowship activities (e.g., potlucks, small groups)?
Which of the following programs/activities do you regularly attend?
What suggestions do you have for improving our current programs?
How well do the programs meet your needs?
When did you last participate in a specific program (optional)
Overall Satisfaction
General impression and likelihood of recommending the organization.
Overall, on a scale of 1 to 10 (1 being not satisfied, 10 being completely satisfied), how would you rate your experience?
How likely are you to recommend this religious organization to a friend or family member?
What is the single biggest strength of this religious organization?
What is one thing we could do to improve your experience?
Did you feel welcomed and accepted during your visit/engagement?
Demographics (Optional)
Provides context for responses (age range, length of membership, etc.). Responses are kept confidential.
Age Range
How long have you been a member?
How often do you attend services per month?
What is your primary reason for attending?
If 'Other' for reason of attending, please explain:
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