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Healthcare Telehealth Procedure Checklist: Security & Compliance

Ensure seamless and secure telehealth operations! Our Healthcare Telehealth Procedure Checklist simplifies compliance, protects patient data, and optimizes your virtual care workflows. Download now and deliver exceptional virtual care with confidence.

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Pre-Visit Technical Setup

1 of 8

Ensuring the telehealth platform and equipment are functioning correctly.

Scheduled Visit Start Time

Platform Status

Bandwidth Speed (Mbps)

Camera Functionality

Microphone Functionality

Screenshot of System Status (if applicable)

Patient Consent and Verification

2 of 8

Confirming patient understanding and agreement to telehealth services.

Confirm Patient Understanding of Telehealth Limitations

Patient Willingness to Participate in Telehealth

Patient Acknowledgment of Privacy Policy

Patient Signature

Emergency Contact Information Verified

Date of Consent

Data Security & Privacy

3 of 8

Verifying adherence to HIPAA and other relevant data protection regulations during the telehealth session.

Encryption Protocol Used

Two-Factor Authentication Enabled?

Data Security Measures Implemented

Data Encryption Key Rotation Frequency (Days)

HIPAA Business Associate Agreements in Place?

Summary of Privacy Training Provided to Staff

Platform & Device Security

4 of 8

Checking for software updates, security protocols, and encryption.

Last Platform Software Update Date

Platform Encryption Level (e.g., AES-256)

Firewall Status

Security Protocols Enabled

Antivirus/Malware Protection

Last Device Security Scan Date

Session Recording & Storage (if applicable)

5 of 8

Following proper procedures for recording and storing telehealth sessions, ensuring patient consent and secure storage.

Is Session Recording Enabled?

Was Patient Consent for Recording Obtained?

Brief Description of Patient Consent Process

Date of Consent Obtained

Time of Consent Obtained

Upload Consent Form (if applicable)

Notes on Recording Process

Documentation & Record Keeping

6 of 8

Accurately documenting the telehealth visit, including patient interactions, assessments, and treatment plans.

Patient Subjective Report

Objective Findings (Physical Exam)

Assessment & Diagnosis

Treatment Plan

Date of Telehealth Visit

Time of Telehealth Visit

Provider Signature

ICD-10 Code(s)

Emergency Procedures

7 of 8

Having clear protocols in place for handling medical emergencies during the telehealth visit.

Emergency Contact Identified?

Emergency Contact Phone Number

Brief Summary of Emergency Situation

Emergency Services Contacted?

Time Emergency Services Contacted

Patient's Current Location (if applicable)

Signature Confirmation of Emergency Protocol Followed

Post-Visit Compliance

8 of 8

Verifying data security and privacy protocols are followed after the telehealth visit concludes.

Date of Compliance Review

Reviewer Signature Verified?

Data Encryption Status Confirmed?

Number of Encrypted Files Confirmed

Backup Protocol Adherence?

Notes/Comments on Compliance Review

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