Restaurant Table Service Sequence Checklist
Master the art of exceptional table service! Our Restaurant Table Service Sequence checklist ensures flawless execution, from greeting to farewell. Boost guest satisfaction & streamline operations with this essential hospitality guide. Download now!
This Template was installed 2 times.
Pre-Service Preparation
Tasks completed before guests arrive to ensure a smooth and efficient service.
Confirm Table Count for the Evening
Check Linen Availability (Tablecloths, Napkins)
Verify POS System is Functional
Review Daily Specials & Promotions
Stock Silverware and Tableware
Check Wine Inventory and Temperature
Review Reservation List for the Evening
Guest Arrival & Seating
Procedures for greeting guests and guiding them to their tables.
Reservation Status?
Seating Preference (if available)?
Party Size
Table Assigned
Guest Name (if reservation)
Special Requests (if any)
Initial Table Service & Drink Orders
First interaction with the guest, including menu presentation and beverage service.
Greeting Style
Guest Name (if known)
Table Preference (if applicable)
Number of Guests
Menu Presentation
Special Requests/Dietary Needs (Initial)
Drink Order Prompt
Initial Drink Options Offered
Food Order Taking
Accurately taking and recording food orders.
Guest Requires Dietary Restrictions?
Specify Dietary Restrictions/Allergies (if applicable)
Appetizer Order - Table
Number of Appetizers Ordered
Main Course Order - Table
Number of Main Courses Ordered
Special Requests / Modifications (e.g., 'no onions', 'extra sauce')
Confirm order with guest?
Food & Beverage Service
Serving food and beverages according to established standards.
Confirm Drink Order Accuracy?
Food Order Delivered Correctly?
Number of Plates/Glasses Served
Did Special Requests Accommodate?
Notes Regarding Service (e.g., allergies, substitutions)
Wine Pairing Recommended?
Water Refills Offered?
Table Maintenance & Checkbacks
Regularly attending to guest needs and ensuring satisfaction throughout the meal.
Checkback Time (First)
Number of Table Checks (per guest)
Guest Satisfaction (Initial)
Guest Comments/Requests (During Meal)
Additional Beverages Requested?
Allergies/Dietary Restrictions Confirmed?
Did the guest appear satisfied with the food quality?
Dessert & Coffee Service
Offering and serving dessert and coffee options.
Offer Dessert Menu?
Offer Coffee/Tea Menu?
Dessert/Coffee Specials?
Number of Dessert/Coffee Orders Taken
Notes on Dessert/Coffee Service
Dietary Restrictions Noted?
Bill Presentation & Payment
Presenting the bill and processing payments.
Bill Total
Payment Method
Card Number (if applicable)
Expiration Date (if applicable)
CVV (if applicable)
Tip Amount (Optional)
Notes/Special Requests Regarding Payment (Optional)
Bill Splitting (if applicable)
Authorization Code (if applicable)
Guest Departure & Table Reset
Ensuring a pleasant departure and preparing the table for the next guests.
Guest Departure Method (Walkout/Escort)
Guest Satisfaction Level (Initial Impression)
Notes on Guest Experience (if any)
Table Number
Table Cleaning Priority
Table Reset Tasks Performed
Linens Condition
Hospitality Management Solution Screen Recording
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