ChecklistGuro Public Transport Website & Mobile App Accessibility Audit Checklist Template
Ensure equitable access for all riders! This comprehensive checklist helps you audit your public transport website and mobile app for WCAG compliance and ADA accessibility, improving user experience and expanding reach.
This Template was installed 2 times.
General Structure and Navigation
Evaluates the overall site organization, ease of navigation, and consistency across platforms.
Is the website structure logical and consistent?
Are navigation menus clear and easily understandable?
Approximate number of top-level navigation items:
Is the website responsive and adapts well to different screen sizes?
Describe any issues with site navigation:
Are breadcrumbs present and functional?
Keyboard Navigation
Checks that all functionality is accessible using only a keyboard.
Focus Order Logical?
Are all interactive elements reachable via Tab key?
Number of Tab Stops:
Describe any unexpected tab order behavior:
Can focus be returned to the previous element?
Are skip links provided?
Screen Reader Compatibility
Tests the website's compatibility with screen readers for users with visual impairments.
Heading Structure Validation (H1-H6)
Link Text Clarity (Avoid 'Click Here')
ARIA Attributes Usage (Appropriate Use)
Test Page Title Readability
Table Structure and Semantic Correctness
Screen Reader Annunciation of Form Field Labels
Color Contrast
Ensures sufficient color contrast between text and background for readability.
Contrast Ratio (Text to Background) - Minimum
Contrast Ratio (Links to Background) - Minimum
Color Contrast Analysis Tool Used
If 'Other' Tool Selected, Please Specify
Compliance Level
Notes/Observations Regarding Color Contrast
Image Alt Text
Verifies that all images have descriptive alternative text for screen reader users.
Is Alt Text Present for All Images?
Describe Alt Text for Image URL: [Image URL]
Is Alt Text Descriptive?
Specific Example of Poor Alt Text (If Applicable)
Does Alt Text accurately reflect the image content?
Are there decorative images with null alt text?
Form Accessibility
Evaluates the accessibility of all forms, including labels, instructions, and error messages.
Full Name
Feedback/Comments
Number of Passengers
Reason for Contact
Date of Incident (if applicable)
Time of Incident (if applicable)
Location of Incident (if applicable)
Video and Audio Accessibility
Checks for captions, transcripts, and audio descriptions for video and audio content.
Are captions available for all videos?
Are captions synchronized with the audio?
Are captions editable by users?
Are audio descriptions available for videos?
Number of videos with audio descriptions available
Upload example of caption file (e.g., .srt, .vtt)
Describe any issues encountered with video accessibility
Dynamic Content and Updates
Ensures that dynamically updated content is accessible and announced to screen readers.
Last Content Update Time
Number of Real-Time Updates Displayed
Update Notification Method
Last Content Refresh Date
Description of Dynamic Content Update Mechanism
Is content updated automatically?
Mobile App Accessibility (iOS & Android)
Specific checks for the mobile app, covering aspects like screen reader compatibility, touch target size, and keyboard accessibility (where applicable).
Does the app support VoiceOver (iOS) / TalkBack (Android)?
Minimum touch target size (in pixels)
Are all interactive elements clearly identifiable?
Describe any difficulties encountered with screen reader interaction (e.g., incorrect labels, missing content)
Which accessibility features have been implemented? (Select all that apply)
Does the app provide sufficient contrast for users with low vision?
Note any keyboard accessibility issues encountered (if applicable)
Content Clarity and Language
Assesses the clarity and understandability of the content, avoiding jargon and complex language.
Is the language used straightforward and easy to understand?
Average reading level (Flesch-Kincaid grade level)
List any instances of jargon or technical terms used without explanation:
Describe any sections where the content is particularly difficult to understand.
Are instructions and calls to action clear and concise?
Provide examples of unclear calls to action (if any):
Frequently Asked Questions
Can I customize this template after installing it?
Absolutely. Once installed, you can add, remove, or reorder tasks, add custom fields, and adjust deadlines to fit your specific workflow.
Can I add images or photos to these checklist items?
Yes. Our platform allows you to attach photos, signatures, and notes to any checklist item for better verification and proof of completion.
Can I create a custom checklist from scratch instead of using a template?
Yes. You can use our "Create your own checklist" feature to build a unique workflow tailored exactly to your operational requirements.
Can I add dependencies between tasks?
Yes, you can set up conditional logic and dependencies to ensure your team follows the correct sequence of operations.
Can I assign specific checklist items to different team members?
Yes. You can assign individual tasks to specific employees, ensuring clear accountability across your entire team.
Can I use these checklists on mobile devices in the field?
Yes. Our platform is fully responsive, allowing your team to complete, update, and upload photos to checklists directly from any smartphone or tablet.
How do I notify my manager when a checklist is completed?
You can set up automated notifications (via email, push notification, or in-app alerts) to trigger whenever a checklist is finished or if an item fails inspection.
Can multiple people work on the same checklist simultaneously?
Yes, the platform supports real-time updates, allowing multiple users to contribute to a single live checklist.
Where is the data from completed checklists stored?
All completed checklists are stored securely in your Work OS dashboard, creating a permanent, searchable audit trail of your operations.
Can I generate reports based on my checklist results?
Yes. You can track completion rates, identify recurring issues, and monitor team performance through our integrated reporting and analytics tools.
How can I use these checklists for compliance or auditing purposes?
Because our checklists capture timestamps, photos, and digital signatures, they serve as a robust digital paper trail for regulatory compliance and internal audits.
Can I export my completed checklist data for use in other tools?
Yes. You can export your data in various formats (CSV, Excel, etc.) to integrate your operational insights with your other business software.
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