Customs Broker Selection Checklist for Supply Chain
Ensure seamless international trade! Our Customs Broker Selection Checklist helps you evaluate and choose the right partner for compliance, cost savings, and efficient import/export operations in your supply chain. Download now and navigate customs with confidence.
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Broker Credentials & Licensing
Verify licenses, certifications, and regulatory compliance.
Licensed Customs Broker?
Broker's License Number
License Issue Date
License Expiration Date
Registered with CBP?
CBP Registration Number
Service Offerings & Expertise
Assess the range of services provided and their specific industry experience.
Specific Customs Procedures Expertise (e.g., Drawback, FTZ)
Industry Specialization (e.g., Automotive, Electronics)
Years of Experience in Customs Brokerage
Experience with Specific Harmonized System (HS) Codes
Describe any specialized services offered (e.g., Free Trade Agreement (FTA) consulting)
Technology & Communication
Evaluate their technology platforms, data security protocols, and communication methods.
Communication Method Preference
Response Time (Hours)
Data Security Compliance Standards
Describe Data Encryption Methods
EDI Capabilities
Security Policy Document (Optional)
Compliance & Risk Management
Review their compliance programs, risk mitigation strategies, and audit history.
Compliance Program Documentation Available?
Number of Regulatory Audits Performed Annually
Last Compliance Audit Date
Summary of Findings from Last Audit
Do they have a Written Risk Assessment Methodology?
Which Risk Management Frameworks do they utilize?
Upload Proof of Broker Surety Bond
Pricing & Contract Terms
Analyze pricing structure, payment terms, and contractual obligations.
Hourly Brokerage Rate
Fixed Fee per Entry
Additional Fees (e.g., Document Review)
Payment Terms (Net 30, Net 60, etc.)
Description of Any Volume Discounts Offered
Liability Coverage per Shipment
Contract Renewal Terms & Conditions
References & Reputation
Check client references and online reviews to gauge overall satisfaction.
Reference Contact Name
Reference Company Name
Reference Contact Title
Reference Contact Email
Reference Contact Phone
Rating (1-5)
Summary of Experience/Feedback
Disaster Recovery & Business Continuity
Understand their plans for handling disruptions and ensuring continuity of service.
Does the broker have a documented Disaster Recovery Plan?
What is the Recovery Time Objective (RTO) stated in their plan?
Does the broker have a backup office location?
Estimated cost of implementing their DR/BC plan (USD)
Date of last DR/BC plan review
Brief description of their data backup procedures.
Geographic Coverage & Expertise
Determine if their geographic coverage aligns with your import/export locations and their expertise in relevant trade zones.
Countries of Import/Export
Specialized Trade Zones Expertise
Years of Experience in Target Regions (Years)
List of Ports/Border Crossings Regularly Used
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