Financial Advisor Client Onboarding Survey Checklist

Ensure a seamless client relationship from the start! Our Financial Advisor Client Onboarding Survey Checklist guarantees a positive first impression, gathers vital information, and identifies key goals - all in one structured process. Simplify onboarding, boost client satisfaction, and build a foundation for long-term success.

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Initial Contact & Discovery

1 of 8

Questions related to the client's first interaction with the firm and initial financial goals.

Client's Full Name

Date of Initial Contact (MM/DD/YYYY)

How did the client find us?

Brief Summary of Initial Conversation

Client's Primary Financial Goal (Initial)

Scheduled Follow-Up Date

Financial Information Gathering

2 of 8

Collecting detailed information about client assets, liabilities, income, and expenses.

Annual Gross Income

Total Assets (e.g., cash, investments, real estate)

Total Liabilities (e.g., loans, mortgages, credit card debt)

Value of Primary Residence

Outstanding Mortgage Balance

What is your primary source of income?

Please describe any other significant assets or liabilities.

Risk Tolerance Assessment

3 of 8

Determining the client's comfort level with investment risk.

What percentage of your investment portfolio are you comfortable losing in a single year?

How would you describe your investment experience?

Which of the following best describes your reaction to market fluctuations?

Considering your age, what is your typical investment time horizon?

On a scale of 1 to 10, with 1 being extremely cautious and 10 being very aggressive, how would you rate your investment risk preference?

Goal Setting & Prioritization

4 of 8

Defining and ranking the client’s financial goals (retirement, education, etc.).

Describe your primary financial goals (e.g., retirement, homeownership, education).

Estimated cost associated with your primary goal (e.g., retirement savings target).

Target date for achieving your primary goal.

Current savings allocated towards primary goal (if applicable).

Which of the following best describes your timeframe for your primary goal?

Select all financial goals you are currently pursuing:

Rank your top 3 goals (1 = highest priority):

Investment Strategy Discussion

5 of 8

Explaining and discussing potential investment strategies tailored to the client's goals and risk profile.

Briefly describe the proposed investment strategy.

Estimated Annual Rate of Return (%),

Investment Style (e.g., Growth, Value, Blend)

Asset Allocation - Select asset classes included:

Explain potential risks associated with this strategy.

Client understanding of strategy?

Compliance & Disclosures

6 of 8

Ensuring all necessary disclosures and compliance documents are provided and acknowledged.

Acknowledgement of Privacy Policy

Conflict of Interest Disclosure

Conflict of Interest Details (if applicable)

Suitability Assessment Disclosure

Client Signature (Acknowledgment of Disclosures)

Date of Acknowledgment

Account Setup & Paperwork

7 of 8

Completing account setup forms and ensuring all required paperwork is signed and submitted.

Client Full Name

Date of Birth (MM/DD/YYYY)

Account Type

Copy of Government Issued ID (e.g., Driver's License)

Client Signature

Date Account Opened

Ongoing Communication & Review

8 of 8

Establishing a plan for ongoing communication, portfolio reviews, and strategy adjustments.

Next Portfolio Review Date

Preferred Time for Check-in Calls

Preferred Communication Method

Frequency of Check-in Calls (months)

Client Comments & Questions

Was the last review meeting helpful?

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