Automotive Vehicle Trade-In Evaluation Process

Start of the Workflow/Process.

Retrieve existing vehicle information from the Vehicle Master Data model based on VIN.

Generate a new evaluation entry in the Trade-In Assessment data model to track the current session.

Assign a task to a technician to perform the visual and mechanical inspection of the vehicle.

Update the Evaluation Record with findings from the physical inspection (scratches, dents, mechanical issues).

Fetch current market valuation data and historical pricing for the specific vehicle model.

Calculate the estimated trade-in value by applying depreciation formulas to the market price based on vehicle condition.

Calculate the final offer amount by subtracting estimated reconditioning costs from the depreciated value.

Aggregate all individual repair cost entries found during inspection to get a total estimated repair cost.

Update the Evaluation Record with the final calculated offer and completion timestamp.

Assign a task to the Sales Manager to review and approve the calculated trade-in offer.

Send an automated email to the customer containing the final trade-in offer details.

Send a brief SMS notification to the customer letting them know their valuation is ready for review.

Generate a new entry in the Contracts data model to initiate the legal trade-in paperwork.

Create a PDF report summarizing the vehicle condition, market comparison, and final offer for the dealership archives.

Delete the temporary evaluation draft if the customer declines the offer and the process is aborted.

End of the Workflow/Process.