Real-Time Shipment Tracking & Visibility Process
Eliminate supply chain blind spots with our Real-Time Shipment Tracking & Visibility Process. Master end-to-end logistics oversight with automated milestone updates, live GPS integration, and proactive delay alerts to optimize delivery accuracy, reduce operational costs, and enhance customer satisfaction through total cargo transparency.
Start
Start of the Workflow/Process.
1. Fetch Shipment Details
Retrieve the primary shipment record including origin, destination, and carrier information.
2. Get Current GPS Coordinates
Retrieve the latest telemetry/location data from the linked IoT or driver mobile device.
3. Calculate Estimated Time of Arrival (ETA)
Calculate new ETA based on current location, remaining distance, and average vehicle speed.
4. Update Shipment Status
Update the 'Current Status' field in the Shipment Data Model (e.g., In Transit, Delayed, Delivered).
5. Calculate Delay Duration
Calculate the difference between the original scheduled arrival and the new calculated ETA.
6. Create Delay Incident Log
Create a new entry in the Incident Log data model if the delay exceeds a specific threshold.
7. Assign Dispatcher Review
Create a task for the Dispatcher to review and approve the updated ETA and delay reason.
8. Aggregate Fleet Delay Metrics
Sum the total number of delayed shipments across the entire fleet for the current shift.
9. Notify Customer of Delay
Send an automated email to the customer containing the updated ETA and shipment details.
10. Alert Driver of Route Change
Send an SMS to the driver if the system detects a necessary rerouting due to traffic or weather.
11. Update Milestone Timestamp
Update the 'Last Checkpoint' timestamp in the shipment record.
12. Generate Delivery Proof Task
Create a task for the driver to upload the signed Proof of Delivery (POD) upon arrival.
13. Daily Visibility Summary Report
Generate a daily report summarizing all completed, in-transit, and delayed shipments.
14. Remove Expired Alerts
Delete temporary way-point alerts from the system once the shipment has passed the milestone.
End
End of the Workflow/Process.
Start of the Workflow/Process.
Retrieve the primary shipment record including origin, destination, and carrier information.
Retrieve the latest telemetry/location data from the linked IoT or driver mobile device.
Calculate new ETA based on current location, remaining distance, and average vehicle speed.
Update the 'Current Status' field in the Shipment Data Model (e.g., In Transit, Delayed, Delivered).
Calculate the difference between the original scheduled arrival and the new calculated ETA.
Create a new entry in the Incident Log data model if the delay exceeds a specific threshold.
Create a task for the Dispatcher to review and approve the updated ETA and delay reason.
Sum the total number of delayed shipments across the entire fleet for the current shift.
Send an automated email to the customer containing the updated ETA and shipment details.
Send an SMS to the driver if the system detects a necessary rerouting due to traffic or weather.
Update the 'Last Checkpoint' timestamp in the shipment record.
Create a task for the driver to upload the signed Proof of Delivery (POD) upon arrival.
Generate a daily report summarizing all completed, in-transit, and delayed shipments.
Delete temporary way-point alerts from the system once the shipment has passed the milestone.
End of the Workflow/Process.
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