Auto Repair Shop Technician Performance Checklist Template

Boost your auto repair shop's efficiency and quality with our Technician Performance Checklist Template! Track skills, adherence to procedures, and customer satisfaction. Download now and optimize your team's output.

This Template was installed 2 times.

Vehicle Diagnosis & Repair

1 of 8

Evaluates accuracy and efficiency in diagnosing vehicle issues and completing repairs.

Diagnostic Time (Hours)

Detailed Diagnostic Notes

Diagnostic Accuracy (Initial Assessment)

Number of Diagnostic Steps Taken

Explanation of Diagnostic Process

Use of Diagnostic Equipment

Parts Ordered (Number)

Technical Skills & Procedures

2 of 8

Assesses adherence to proper repair procedures, use of diagnostic tools, and technical proficiency.

Diagnostic Tool Proficiency (Scan Tools, Oscilloscope)

Average Repair Time vs. Estimate Variance (in hours)

Description of Repair Process Followed (specific job)

Repair Procedures Adhered To (Check all that apply)

Quality of Workmanship (Overall Assessment)

Example Diagnostic Report (if applicable)

Safety & Compliance

3 of 8

Reviews adherence to safety protocols, environmental regulations, and shop policies.

PPE (Personal Protective Equipment) Usage

Fire Extinguisher Inspection Date

SDS (Safety Data Sheet) Availability

Ventilation System Functionality

Acknowledgement of Safety Procedures

Compliance Areas

Notes on Safety Concerns

Documentation & Record Keeping

4 of 8

Checks accuracy and completeness of work orders, repair documentation, and part records.

Work Order Number

Date of Service

Start Time

Labor Hours Recorded

Detailed Description of Repairs Performed

Photos of Damaged Parts (Optional)

Parts Used (Select all that apply)

Technician Signature

Communication & Customer Interaction

5 of 8

Observes communication skills, professionalism, and customer service approach.

Describe Technician's Communication Style with Customers

Did the technician explain the repair process clearly to the customer?

Customer Satisfaction Rating (1-5, 5 being highest)

Which of the following communication skills were observed?

Specific examples of positive or negative customer interactions

Efficiency & Productivity

6 of 8

Measures time management, workflow organization, and overall output.

Average Repair Order Completion Time (Hours)

Number of Repair Orders Completed per Day

Average Time Spent on Diagnostic Tasks (Hours)

Percentage of Jobs Completed on Schedule

Workflow Organization (Self-Assessment)

Typical Start Time of Daily Workflow

Tool & Equipment Maintenance

7 of 8

Verifies proper care, maintenance, and calibration of tools and equipment.

Last Equipment Calibration Date

Equipment Usage Hours (Since Last Service)

Condition of Hydraulic Fluid (e.g., Lift, Press)

Condition of Air Compressor Filters

Notes on Equipment Condition & Maintenance Performed

Next Scheduled Maintenance Date

Photos of Equipment (if issues noted)

Continuous Improvement & Training

8 of 8

Evaluates willingness to learn, apply new techniques, and seek professional development.

Last Training Completion Date

Training Focus Areas (Select All)

Notes on Observed Areas for Improvement

Number of Online Training Modules Completed

Next Recommended Training (Select One)

Upload Training Certificate (if applicable)

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